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Time Hosted 1 to 3 months
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January 14, 2006 | Horrible experience with billing and quality of services. Avoid!!I filed a complaint with the...
midPhase Rating (0.5 out of 5)provider reviewed by Kevin ( speshal_K@y... )
Horrible experience with billing and quality of services. Avoid!!
I filed a complaint with the Illinois state attorney general and suggest others do the same. It's the only way we can hold businesses like midphase accountable.
http://www.illinoisattorneygeneral.gov/about/email_consumers.jsp
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Time Hosted 1 to 2 years
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November 5, 2006 | Avoid these people if you need your site up.They have had 2 incidents this year and their...
midPhase Rating (2 out of 5)provider reviewed by David Fredericksen ( df248@a... )
Avoid these people if you need your site up.
They have had 2 incidents this year and their customer support was appalling.
2 days ago my site went missing. Contacted their support and they did respond quickly telling me that had server problems but that they were fixed. I still could not access my site through a browser (ftp was good). I went back and forth and finally an admin told me "Sorry, it's your ISP" even though the problem was consistent on 2 completely different networks.
I was [...]
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Time Hosted 6 mo. to 1 year
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June 23, 2007 | These guys can't even maintain power to our server. Absolutely terrible service and support. We...
midPhase Rating (0.5 out of 5)provider reviewed by Peter ( peter@h... )
These guys can't even maintain power to our server. Absolutely terrible service and support. We call them at least 3 times a month because our server goes down when their power goes out.
The are completely useless!!!!!!
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Time Hosted over 3 years
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August 31, 2007 | developers plan; Midphase use to have a great service but, in the past few months they have hired...
midPhase Rating (0.5 out of 5)provider reviewed by STRAIGHTALK ( webmaster@s... )
developers plan; Midphase use to have a great service but, in the past few months they have hired lots of un responsible customer service agents if you go look at there site it's advertised with a 24/7/365 days for live support but now during the weekend you can't get a hold of no one, and when you finally do (talking about few hours) their is one guy and he has the least bit of knowledge of how to get something fixed...
that being said, even in the weekdays you'll get the customer rep [...]
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Time Hosted 1 to 2 years
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November 17, 2007 | Joined 4 other hosting sites before I could find all the things I wanted, nothing hidden like 2...
midPhase Rating (5 out of 5)provider reviewed by Marion Adachi ( Tymber@c... )
Joined 4 other hosting sites before I could find all the things I wanted, nothing hidden like 2 tech support questions a year - then $10.00 each or ask a question on Sunday and get an answer on Thursday if you are lucky.
MidPhase was suggested. Cautiously I tried it looking for al the gimmicks and catches. Started over 2 years ago and just when MidPhase was expanding, and adding servers. There were outages, too many for a while but when they had everything settled last June 2006 it was a GO [...]
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Time Hosted 1 to 3 months
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January 13, 2008 | Very bad experience with mid phase. It was the first host I had ever used, so I was very new. I...
midPhase Rating (1 out of 5)provider reviewed by Rolan ( getguides@y... )
Very bad experience with mid phase. It was the first host I had ever used, so I was very new. I signed up for 1 plan and was told I could upgrade my plan later. Not knowing what I was doing I upgraded and was charged for to set up fees. I explain this to the manager, but was rude.
Took a lot longer to come on line than I was told. Had lot of problems with site staying up,hard to get to the right office, keep getting switched around. Hosting one place, service another?
May be they [...]
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Time Hosted over 3 years
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April 10, 2008 | I switched to midphase several years ago after my old host's service started to fall apart. The...
midPhase Rating (2.5 out of 5)provider reviewed by Billy Flanagan ( -no email- )
I switched to midphase several years ago after my old host's service started to fall apart. The experience was great... back then, midphase was the best host I'd ever had. Very little down time, very responsive when my site did go down, very friendly. On the rare occasion that I had significant downtime, they credited my account, which wasn't necessary, but was very nice.
For the past year or so, I've been getting more and more frustrated with them. I have frequent downtime. Their [...]
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Time Hosted 1 to 3 months
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April 14, 2008 | I've been building websites since 1995 and have dealt with many hosts. midPhase ranks near the...
midPhase Rating (1 out of 5)provider reviewed by David K ( david@d... )
I've been building websites since 1995 and have dealt with many hosts. midPhase ranks near the bottom of the barrel. Two months of technical nightmares that are not all resolved yet. Hidden fees. Deceptive advertising ("No hidden fees!"). Support is a joke--tier 2 techs are in the Ukraine, and some do not speak English, yet try to communicate--when they get around to it. Would only recommend midPhase for someone I wished to see suffer.
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Time Hosted 1 to 2 years
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June 1, 2008 | I have not had any great issues with Mid Phase. The support has been good and hardly any down time...
midPhase Rating (4 out of 5)provider reviewed by Tamara ( noteboxx@g... )
I have not had any great issues with Mid Phase. The support has been good and hardly any down time at all. I was reading about all the complaints and was quite surprised. So far so good for me with Mid Phase. :)
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Time Hosted 6 mo. to 1 year
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August 20, 2008 | After nine months with midPhase, I have to say they are still the worst web hosting company I've...
midPhase Rating (0.5 out of 5)provider reviewed by David ( dks2855@g... )
After nine months with midPhase, I have to say they are still the worst web hosting company I've had to deal with. All of my sites in my "Mega" plan have been down for four days and counting--they're still not back up. Unacceptable performance; midPhase is run by a bunch of incompetent kids.
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Time Hosted 1 to 2 years
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September 23, 2008 | Unspoken horrors ... All my sites and midphase.com and status.midphase.com (which provides outage...
midPhase Rating (0.5 out of 5)provider reviewed by JoyBoy ( joyboy2001@h... )
Unspoken horrors ... All my sites and midphase.com and status.midphase.com (which provides outage status) are all down. It seems nothing is running on the midphase network for the last 6 hours. This is after my sites had been down for 2 days just about a week back.
Horrible customer service and to expect them to be polite would be a bit too much since it's a big deal they manage to communicate in english at all. That reminds me, I sent a sarcastic e-mail to one of their managers (Good going. [...]
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Time Hosted over 3 years
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December 23, 2008 | We are webmasters for a site that uses MidPhase for hosting. We continue to be amazed at the lack...
midPhase Rating (0.5 out of 5)provider reviewed by Barb T ( newsladyone@h... )
We are webmasters for a site that uses MidPhase for hosting. We continue to be amazed at the lack of knowledge these people display! They would no longer host Front Page sites on the Linux servers, and moved the account in question to a Windows server. They did not notify customers that they were being pulled off the servers!
We have been on the phone on a daily basis with these people trying to figure out how to use Plesk (sp?) instead of the usual type of control panel, but that's the least [...]
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Time Hosted 1 to 2 years
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March 1, 2009 | I have been with midPhase for about two years, last year June my sites on win01 has been down for 5...
midPhase Rating (1 out of 5)provider reviewed by dcwds ( dcwdsg@g... )
I have been with midPhase for about two years, last year June my sites on win01 has been down for 5 days.No email,no web site & no FTP. They are not even able to say when the site will up. so I force move to Linux server, but they still change me with 2 years old Windows plan price ($179/year) and not give refund for 8 months of windows plan/ Linux service.(from 06-2008 to 01-2009) call to Billing Department they say need to investigating why win01 server crash last year, Are you kidding me? [...]
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Time Hosted over 3 years
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March 11, 2009 | I was with Servercentral for along time.I've been without service for 6 days now. My service...
midPhase Rating (0.5 out of 5)provider reviewed by Dave Roberts ( dave@r... )
I was with Servercentral for along time.
I've been without service for 6 days now. My service from this group has steadily declined since WingSix "took" over Servercentral.
Customer Service knows less about their product then I do. I have to tell them what's what with their service.
No emails now in 5 days.
I honestly suspect they're purposely doing this so I drop them and go elsewhere, I'm not a big enough fish.
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Time Hosted 2 to 3 years
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June 9, 2009 | I'm already more than two years customer.the last three months, my host twice suspended...
midPhase Rating (1.5 out of 5)provider reviewed by vanoppen bjorn ( 2210bv@g... )
I'm already more than two years customer.
the last three months, my host twice suspended because of cpu use on the server.
now the host is back on only I dont know for how long.
two bad I'am searching for an other host now
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Time Hosted 1 to 2 years
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April 5, 2010 | I started as a ServerCentral/WingSix client in 1998. In 2008 they were sold to midPhase. All in all...
midPhase Rating (0.5 out of 5)provider reviewed by Lyl ( worsthost@i... )
I started as a ServerCentral/WingSix client in 1998. In 2008 they were sold to midPhase. All in all I was a client for twelve years and the last two were under midPhase - but that was two years too long.
midPhase lost 11 years worth of data by keeping the back-ups on the same HDD as the live sites.
They were billing me for domains that had been canceled or transferred months or years before. Then they started billing for domains 90 days before expiration and they'd change the registrant [...]
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Time Hosted over 3 years
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August 25, 2010 | I had a vps running with these guys for 3 years - okay service. Then they got bought out by...
midPhase Rating (0.5 out of 5)provider reviewed by Dom O ( junk@m... )
I had a vps running with these guys for 3 years - okay service. Then they got bought out by uk2.net and things started changing.
In Aug 2010 they completely lost a RAID array and deleted an entire server, the one that my VPS was on. Clearly some clown of a system admin was buggering up a data centre migration.
No back-ups, no option of data recovery, nothing. All data gone. I could have lived with the huge amount of work involved in getting a new VPS tuned up, and 50GB of client [...]
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Time Hosted 3 to 6 months
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November 30, 2011 | Best deal is to order by phone for instant answers
midPhase Rating (5 out of 5)provider reviewed by Tim Daily ( timdaily@r... )
The best way to get the MOST out of MindPhase is to call them directly. It gives you the one on one needed when you're setting up a web hosting account. You will receive the answers immediately along with knowing all current promotions. This is the direct toll free number to use 888-855-3629. Hope this helps.
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