| You can officially respond to bad reviews or report as false by login as company or registering a free account! |
Time Hosted 3 to 6 months
Features :   
Cost :
Support :
Control Panel :
March 22, 2010 | The server was constantly down (server was Broome for you Rochen customers) and the support seemed...
Rochen Host Rating (0.5 out of 5)provider reviewed by Andrew ( andrew.landini@b... )
The server was constantly down (server was Broome for you Rochen customers) and the support seemed to suffer from bi-polar disorder. They were either very friendly, or extremely annoyed.
Rochen billed my client twice (when she no longer had an account with them), then accused me of "threatening them" for saying they'd need to refund her money or a complaint would be filed with IC3. Rochen even admitted they were wrong, but not before writing me a 500 word response telling me reasons why I'm [...]
|
Time Hosted 3 to 6 months
Features :
Cost :
Support :
Control Panel :
December 27, 2010 | We had some issue in the past because of one problematic site then today intended to order a new...
Rochen Host Rating (0.5 out of 5)provider reviewed by Engin ( info@j... )
We had some issue in the past because of one problematic site then today intended to order a new hosting but guess what they said:
We can't offer you hosting service due to your past.
I guess these guys should read more about business.
|
Time Hosted 1 to 2 years
Features :
Cost :
Support :
Control Panel :
June 20, 2011 | Support is horrible.
Rochen Host Rating (0.5 out of 5)provider reviewed by Brian ( echard.brianw@g... )
Love it when you have to tell them what domain you're opening a ticket for, when it's IN the ticket. That's just sets the tone for the type of half-ass support you'll get. If you don't have time to update a ticket within 24 hours it will be closed. Then you have to start all over again. The final straw was the point they told me to open a second ticket for another guy because the Joomla install wasn't working. I told them exactly where the install failed and they already had my [...]
|
