WebHostingTop » Providers » Server Pronto Review » User Reviews » Rating #7202 Server Pronto got a negative review from Clemente Zamora ( web-hosting-top@h... ) on Oct 20, 2009
ServerPronto hosting company is definitely NOT RECOMMENDED. Please stay away from them.
ServerPronto provides no technical support whatsoever, their "technical" staff knows nothing about computers, they are only qualified to reboot the machines (which you have to wait for them to do, there is no automatic reboot),
ServerPronto makes continuous billing mistakes (always to their advantage), and it takes months for them to fix them (if they ever do),
ServerPronto takes down your servers for any reason and without warning,
And more important, ServerPronto will try to steal your money from you with bogus invoices after you have settled down with them so it's a pain for you to move to another host.
They also insist on a lot of paperwork for cancelation which is only intended to allow them to keep billing you and bugging you forever.
It looks like a nightmare, but it's real. You can read all the details, with the actual tickets I suffered while hosting with them, here: http://webcomplaints.wordpress.com/warning-about-hosting-company-serverpronto-looks-cheap-and-they-are/
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