WebHostingTop » Providers » Start Logic Review » User Reviews » Rating #1954 Start Logic got a negative review from Furry ( furryfuriends@h... ) on Feb 15, 2008
I signed up for the ProLogic plan, was activated and ready to roll in less than an hour. That was the high point of my experience with this hosting company. Customer support is almost non-existant, bring a book for your wait times. 30 minutes was my best, 4 hours was the worst. And when you do get thru, the replies you recieve are lethargic and automated. You'd swear they were using macros to answer all of your questions. The server they put my on was blacklisted already, and when I asked them about this they told me it was my job to get MSN and Hotmail to take it off the blacklist. When I did ask for my 30-day no questions money back quarantee to be put into effect, I only recieved about 25% of my money back, and had to fight with them another month to get the rest. They even tried telling me that in order to get my refund, they would have to become the permemnant owners of ALL of the domains I had registered thru them, even though all I asked for was a refund on my hosting plan.
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