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Time Hosted 6 mo. to 1 year
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January 14, 2010 | I phoned up Strato to cancel the web-hosting contract only to find out that I have to pay them for...
Strato Rating (0.5 out of 5)provider reviewed by Tom ( swannyt19@h... )
I phoned up Strato to cancel the web-hosting contract only to find out that I have to pay them for another whole year. If you sign up with these con-artists they will give you a contract where you cannot cancel within 30 days of the "renewal" date. I didn't even know it was automatic renewal, and I certainly didn't know about the 30 day "agreement" for cancellation. It was obviously part of the small-print.
I now have web-hosting that I wanted to cancel today, that I have to pay for another [...]
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Time Hosted 2 to 3 years
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May 31, 2010 | I had several customers who had their websites hosted at Strato. In the meantime we moved all of...
Strato Rating (1.5 out of 5)provider reviewed by Ch. Becker ( zanthea@w... )
I had several customers who had their websites hosted at Strato. In the meantime we moved all of them to other hosters because too many problems occured trying to get TYPOlight CMS to work. Even in the more expensive packages Strato doesn't offer the necessary PHP extensions and functions to get a modern CMS to run properly - and they weren't willing to promise any upgrades.
They do offer comprehensive help with their FAQ section and knowledge base and support is fairly quick and friendly [...]
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Time Hosted under 1 month.
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January 1, 2011 | We tried to purchase an unused domain off a strato customer. When the customer asked Strato to...
Strato Rating (0.5 out of 5)provider reviewed by Bob ( -no email- )
We tried to purchase an unused domain off a strato customer. When the customer asked Strato to transfer the ownership of the domain to us instead they advised him to just cancel the domain and tell us we must be the first to try and re-register it.
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Time Hosted over 3 years
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January 12, 2012 | Strato are rude, arrogant and not worth the money
Strato Rating (1 out of 5)provider reviewed by Geoff Potts ( geoff@p... )
Over the years I have used strato i have had numerous causes to contact their helpline. Sometimes very helpful, other times the most rude and unhelpful people ever.
They assure you despite being in Germany that all operators speak english - on two occasions now I have had to try my basic German as teh operators speak none.
They say they send invoices by email buty I've yet to see one and god forbid if you don't remember when to pay the invoice without reminders thy immediately send intrum [...]
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