WebHostingTop » Providers » Superb.net Review » User Reviews RSSReviews There are 5 total Superb.net opinions on this company which is listed on web-hosting-top.com since 2005. 0 customers found superb.net a good provider and 4 as bad (1 were neutral).
superb.net customer reviews| You can officially respond to bad reviews or report as false by login as company or registering a free account! | Time Hosted 2 to 3 years
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May 3, 2007 | I have been hosting with superb.net for over 2 years. It is a plain jane hosting service. You don't...
Superb.net Rating (1.5 out of 5)provider reviewed by windHaven ( -no email- )
I have been hosting with superb.net for over 2 years. It is a plain jane hosting service. You don't get access to many things - no raw log files, no detailed server stats, no cron job and their control panel is very basic.
The customer service over the email is pretty useless - Your hosting option does not allow - this. You will need to upgrade...
Downtime is rare though. In all these years I have had only 5 downtime lasting about a day each time. If you think this is normal that [...]
| Time Hosted 2 to 3 years
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May 23, 2008 | We were on a shared server plan. This company is a HUGE loser. Do yourself a favor and go find...
Superb.net Rating (0.5 out of 5)provider reviewed by Bobby Buchanan ( wehobobby@y... )
We were on a shared server plan. This company is a HUGE loser. Do yourself a favor and go find some other hosting company. 16 months ago, they had a hard drive failure on our server and when they went to do the backup, they discovered the BACKUP was useless. We lost 100% of our files, documents, etc.,and had to recreate our site from scratch or files that we still had on our end. Now, just this week (5/19/08) they've had ANOTHER hard drive failure on the same server, and after 72 hours of [...]
| Time Hosted 2 to 3 years
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September 9, 2009 | While everyone at Superb is nice and accommodating, their servers are unbelievably unreliable. This...
Superb.net Rating (1 out of 5)provider reviewed by Pradhan Balter ( -no email- )
While everyone at Superb is nice and accommodating, their servers are unbelievably unreliable. This year, (2009), they have had 2 major crashes. In the first, servers were down 3 days! While being constantly informed as to status of transfer to new, improved, servers, this revealed a brutal weakness in their redundancy and reliability. OK, it happens. Commitments were made to ensure this would never happen again.
Now, its September, and guess what?! AGAIN, major server crash. It's been 2 days. [...]
| Time Hosted 1 to 2 years
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September 10, 2009 | I'm on shared hosting so perhaps I can't expect too much. What little interaction I've had with...
Superb.net Rating (2.5 out of 5)provider reviewed by Ole Juul ( oj@c... )
I'm on shared hosting so perhaps I can't expect too much. What little interaction I've had with customer support has been excellent. Sometimes there is a bit of a delay in loading my web pages, but generally it is fast enough - especially considering the low price.
The one thing Superb really falls down on is their e-mail servers. They sometimes are down for a day or two. Although they keep you informed as to how they are doing, the bottom line is still that they are not doing well. Lack of [...]
| Time Hosted 2 to 3 years
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December 10, 2009 | I would agree that their email services are completely unreliable. I can confirm the reports of...
Superb.net Rating (0.5 out of 5)provider reviewed by Wayne Taylor ( waynetaylor@p... )
I would agree that their email services are completely unreliable. I can confirm the reports of multiple outages lasting for days experienced by others reported here. In fact as of this writing, (Dec 10, 2009) email is down again!
They do have regular updates, but they're pretty much useless consisting of statements like:
"Our Systems Team is still overlooking the issues we are facing on our shared mail services. We appreciate your continued patience and hope to have more details [...]
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