WebHostingTop » Providers » Voda Host Review » User Reviews » Rating #1170 Voda Host got a negative review from The Teacher ( krusie29@g... ) on May 11, 2007
This company is UNREAL! If you want support, forget the phone, forget online support and forget the "generals" in the forum help area since they are all link pasters with absolutely no knowledge whatsoever. They are rude and UNREACHABLE&USELESS.
Today 10-10-07 my 2 remaining sites were down so I had to sumbit a ticket. YOU CANNOT CALL THESE PEOPLE. 2 hrs later I received and email from tech support that I would be up in 15 minutes at the latest. Well, 11 hrs later here's what I got from VODAHOST.
VodaHost Help Desk to me
show details 9:00 pm (2 hours ago)
Dear Valued Customer,
Server Voda14 (75.126.169.138) experienced a mild freak electrical urge which courrupted "fried" the mother board, and corrupted the part of the hard drives, this includes the primary and the back up drives. 10% of the 600 customers on this server have experienced complete primary and backup data corruption, Do to this fact, we have had to reset you account from scratch to “Brand New”status. Please republish your web pages and recreate your email accounts.
We apologies for any inconvenience this might have caused.
Always at your service.
VodaHost
Your Website People!
No surge protection, no nightly backups? Hey, this is ABSOLUTELY TOTAL BS. These guys host crayola crayon websites. Yes, websites to show the kids, the grandma and your neatly trimmed lawn. If your into Ecommerce or ANYTHING serious PLEASE, and I DO mean PLEASE re-read what they sent me and STAY AWAY FROM VODAGHOST BY ALL MEANS!!!!!!!!!!!!!!!!!!!!
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