WebHostingTop » Providers » Webhost 4Life Review » User Reviews » Rating #18640 Webhost 4Life got a negative review from btsander ( btsander@g... ) on Dec 30, 2011. webhost4life.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
This is the absolute worst host I've ever used. They changed ownership in 2010 and their prices have gone up and the quality WAY DOWN. Don't use this host if you have a business that can't go offline for days at a time. They have a 99.99% uptime guarantee. Use pingdom.com to see if my website server is up or down. It would go down several times a month and sometimes for hours. Even with that, I would check my server after seeing the site has gone back "UP", only to find that due to a configuration error,the server was up but the site was still unavailable.
I canceled my account December 22, 2011 and currently working with Consumer Protection Agencies and the BBB to get my refund as they've stated they deleted all my account info upon terminating my account.
Here is a copy of the message they sent me:
support@webhost4life-inc.com via yourhostingaccount.com
Dec 23 (7 days ago)
to me
Hello Brandon,
I am writing this email in response to your inquiry on Support ticket #9097102. Per your request, I have canceled your account 'bt*****' on December 23, 2011. As you are aware of that we have upgraded your account 'bt*****’ to the new servers on December 29, 2009. Also, we have not charged your credit card in our platform towards this account. Hence, there is no refund due on this account.
If you have any further questions, please don't hesitate to contact us. We are available 24x7.
Sincerely,
Sabina Perry
Billing Specialist
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I guess they were just giving me a free account.. lol
http://bit.ly/rLWEIR
Here is their address if you want to file a complaint with the BBB or the FTC.
The Endurance International Group, Inc.
70 Blanchard Road 3rd Floor
Burlington, MA 01803
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