WestHost review by Dabby ( gesticulator@g... )

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West Host got a negative review from Dabby ( gesticulator@g... ) on Nov 14, 2007

West Host 164 N Gateway Drive Providence, UT 84332 US Work 800.222.2165 Fax +1 435 755 3449 info@westhost.com

Time Hosted :over 3 years Features : Prices / Cost : Customer Rel. : Control Panel :

They used to be good. Then they messed up my account information after a beta upgrade--they claim I... company reviewed by Dabby ( gesticulator@g... ) on Nov, 14 2007 Overall Rating: 3 (out of 10)

They used to be good. Then they messed up my account information after a beta upgrade--they claim I am using 152% of my allotted disk space, when I am only using around 50% (confirmed by a tech). I keep receiving emails that my site will soon not work if this continues. I submitted a help ticket, but instead of receiving any help, I got an email from a sales rep stating that I should solve my problem by upgrading to a more expensive plan. Then he marked my ticket as "resolved," even though nothing has been resolved, and I continue to get the warning e-mails. I am switching soon; I am so done with inferior customer support (or sales teams taking over tech support--what is that??).

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