WebHostingTop » Providers » zzhosting.com Review » User Reviews » Rating #7466 zzhosting.com got a negative review from Patrick Blackburne ( alchemaniacal@y... ) on Nov 04, 2009. zzhosting.com is not yet in top 10 or one of best rated brands on web-hosting-top.com
Our site ran okay at first with an occassional outage here and there of a few hours, then it just got worse. In May 2009 we attended a huge local event where we had banners ,business cards, t-shirts, etc. printed with our domain name which we promoted at the event. Came home that Friday night to find our site was down and it remained down all weekend causing us major loss of promotion and business. Same thing happened again in August 2009, came home on a Friday from an event we promoted our domain at to find the site down. It was down for at least 20 days straight, then we found a new host. Our repeated contacts for resolve during that outage were met with lies it would be resolved that day, 24 hours, 24-48 hours, etc. Our business site was down, we lost incredible business, and never were able to gain access to our account again to retrieve log files, shopping cart customer database, etc. Despite our efforts to request access to this data nothing was done. The refund we requested for the 2 months left on our yearly account and for the month ZZ Hosting failed to meet their 99.9% uptime guarantee by even a longshot went unanswered. Probably some guy with a shared account running it from his room.
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