123Reg RSS feed customers and users reviews at web-hosting-top.com http://www.web-hosting-top.com/reviews/123-reg.co.uk Sat, 26 May 2012 13:44:27 +0100 http://www.web-hosting-top.com/layout/wht/images/web-hosting-top-header.jpg http://www.web-hosting-top.com/reviews/123-reg.co.uk Feed provided by http://www.web-hosting-top.com/ en-us (c) 2002 - 2012 http://www.web-hosting-top.com/ Sat, 26 May 2012 07:00:00 +0100 Web Hosting Reviews http://www.web-hosting-top.com/reviews/123-reg.co.uk/15916 Fri, 01 Apr 2011 01:20:05 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/15916 http://www.web-hosting-top.com/reviews/123-reg.co.uk/14718 Owned this domain for over 2 years and registered it in the name of a customer. Even renewed it in the 12th January 2011.

19th January 2011, I find it missing from my control panel as 1-2-3-reg simply decided to GIVE that domain to my customer with NO checking from me NOR any recompense for the renewal fees. I will be raising this matter with Nominet but I am moving all my hsoting from 1-2-3-reg as they cannot be trusted.

Taking a domain ...]]> Sat, 22 Jan 2011 07:33:24 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/14718 http://www.web-hosting-top.com/reviews/123-reg.co.uk/14610 Fri, 14 Jan 2011 00:13:27 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/14610 http://www.web-hosting-top.com/reviews/123-reg.co.uk/14333 Sun, 26 Dec 2010 21:38:36 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/14333 http://www.web-hosting-top.com/reviews/123-reg.co.uk/13944
Initially things were pretty stable – we did not actually have any problems to be dealt with by Support. However cver the past couple of years we have begun to encounter service issues and have had a number of occassions where we have had to deal with their “Support” (I do use this word in the loosest sense ) team…

We have now found that FOUR of our own corporate domains have not been ...]]> Wed, 01 Dec 2010 02:09:49 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/13944 http://www.web-hosting-top.com/reviews/123-reg.co.uk/13193 What a shower of dunces this lot are.

We have been an affiliate for 8 years and got paid regularly until 2 years ago.

We have registered over 1000 domains with them for our clients over the years which all qualified for affiliate commission. Now they say they will not pay fees due since 2008 nor will they supply full details of all transactions.

Support tickets (lots of them) get canned replies and managers to whom we have spoken to on the telephone NEVER call ...]]> Thu, 21 Oct 2010 22:16:59 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/13193 http://www.web-hosting-top.com/reviews/123-reg.co.uk/11481
I have submitted hundreds of tickets to them and have had no response. I don't think they ever planned on giving me the hosting. They take the money and then never answer my tickets.

This is fraud. suing them is in order now! May be little money but there taking money and keeping our bank details!]]> Sat, 10 Jul 2010 23:38:12 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/11481 http://www.web-hosting-top.com/reviews/123-reg.co.uk/9920 Mon, 05 Apr 2010 23:43:01 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/9920 http://www.web-hosting-top.com/reviews/123-reg.co.uk/9429
I've been caught by their 'affiliation scheme' - recommend a customer and they'll pay commission.

Total Lies! Recommend a customer and they'll pull every excuse in the book to NOT pay commission.

Excuses:
1. They must setup account and buy package at same time. (They Did!)
2. You cant buy package for your own use and get commission. (I wasn't!)
3. Commissions added automatically. (They're not!)

Support:
My first query / ...]]> Fri, 05 Mar 2010 18:23:34 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/9429 http://www.web-hosting-top.com/reviews/123-reg.co.uk/9133 Wed, 10 Feb 2010 04:56:48 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/9133 http://www.web-hosting-top.com/reviews/123-reg.co.uk/9081
I called them last week to cancel an old hosting package and was on hold for half an hour on their premium rate number before I hung up. Never got to speak to anyone.

Then I used their ...]]> Sat, 06 Feb 2010 03:01:10 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/9081 http://www.web-hosting-top.com/reviews/123-reg.co.uk/6822 no answer,
was disconnected on purpose,
i heard the manager say, just cut him off

dont buy from this website]]> Mon, 21 Sep 2009 15:26:07 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/6822 http://www.web-hosting-top.com/reviews/123-reg.co.uk/4063
I'm moving to another provider!]]> Thu, 19 Feb 2009 20:53:20 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/4063 http://www.web-hosting-top.com/reviews/123-reg.co.uk/3652 IF you ever get a CV from anyone whos worked at 123-reg BIN it, these chaps are useless.
Business with 123-reg is like sliding down razor blades.]]> Sun, 28 Dec 2008 21:20:31 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/3652 http://www.web-hosting-top.com/reviews/123-reg.co.uk/3521 Stay away from these amateurs.]]> Tue, 09 Dec 2008 17:47:15 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/3521 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2973
They are thiefs introducing an auto renew setup without ensuring proper notice and obtaining acknowledgment. It must contravene the law and good practice.]]> Mon, 01 Sep 2008 23:58:43 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2973 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2845 Tue, 22 Jul 2008 22:34:35 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2845 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2761
I have been supid enough to stay with this company for just over a year whilst starting a new business. They have caused moor sleepless nights than anything else.

Multiple faults with emails, website dissapearing, completely useless support who just close your questions despite them being unresolved. Misinformation from staff, the list goes on and on and on.

They really are the worst company I have ever encountered, I ...]]> Sun, 29 Jun 2008 18:10:31 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2761 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2744 I would rather pay more and recieve customer service, that pay less for a "work it out yourself" or search our articles.
All I can say is "what a wast of time."]]> Fri, 27 Jun 2008 21:22:19 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2744 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2367
Have now had to resort to a friend to host my website and indeed will NEVER use 123 reg again. Waste of time, money and business. Contact and customer support is absolutely useless.]]> Fri, 02 May 2008 20:33:17 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2367 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2143 I'm probably £700 out of pocket because I bought a dedicated server package
from them that I expected I would have full control over. No such thing.
I cannot install the software that I need and the server is useless to me.]]> Sun, 16 Mar 2008 20:40:57 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2143 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2012 Thu, 28 Feb 2008 18:54:56 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/2012 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1702
I called their call center after numerous attempts through the control panel (which was useless) and waited 40 mins (remember - I'm being charged 10p per minute to listen to music while I wait). Eventually I get through and subsequently I am told I will be contacted.

This never happened.

After sending about 100 messages through the control panel, I finally get told its because I have set up my ...]]> Tue, 18 Dec 2007 03:16:06 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1702 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1683
Although I regard myself as being pretty thick-skinned, I find Grumpy's final "death wish" comments extremely unpleasant and offensive. Whoever runs this review board should remove the post as it represents the ravings of a sick individual.

Phil]]> Tue, 11 Dec 2007 05:46:18 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1683 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1681
Being able to run a DNS server is basic to hosting, and this is clearly beyond them. May they all die of cancer. Slowly and painfully.]]> Mon, 10 Dec 2007 04:43:47 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1681 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1627 Mon, 19 Nov 2007 23:51:31 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1627 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1624
http://blogs.cnet.com/8301-13505_1-9819551-16.html#comments

http://www.tamba2.org.uk/T2/2006/02/24/123-reg-bunch-of-muppets/]]> Sun, 18 Nov 2007 11:24:10 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1624 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1618
Now I find that one of my sites has vanished altogether from google. I decided to investigate. I find that I can't create a sitemap for ANY of my sites, & the googlebot spider simulator can't see any of the sites at all.

No wonder they're all disappearing off the search engines.

Worst of all the "123 support" (now THERE's a good joke) doesn't work - click it & the page doesn't exist. I've had a bout 3 more major problems since my last post (see below), including ...]]> Sat, 17 Nov 2007 05:28:30 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1618 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1609 Tue, 13 Nov 2007 22:53:32 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1609 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1541
I had a long conversation with the guys there and got the scope that they all left when things went downhill after the sale to pipex and ...]]> Mon, 08 Oct 2007 06:32:06 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1541 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1523
Anyway, for domain registration I have found them OK until now, I have 2 domains that are due to expire in November so yesturday I went to renew them. I paid a total of £13.58 for two domains to be renewed ...]]> Sat, 29 Sep 2007 15:16:06 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1523 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1514 Wed, 26 Sep 2007 08:26:48 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1514 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1504
I did this a long time ago, whilst I was frantically moving all hosting elsewhere. Some of my domains are still registered with 123-reg, but I wouldn't trust this lot as far as I could chuck a grand piano.]]> Thu, 20 Sep 2007 21:33:20 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1504 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1503
The thing that has really p'd me off, is that when you host a site with them, or even it seems just register a site, they *give* you 10 *free* pop3 mailboxes per site. No biggie, I don't use them, so have never paid any attention to them.

However, this week I got money debited from my account for 15 thats FIFTEEN pop3 mailboxes renewed at £9.96 each plus VAT - a total of £175!!! I have another EIGHTY FIVE of these ...]]> Thu, 20 Sep 2007 05:48:02 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1503 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1472
By the way their contact page used to have a contact phone number to speak to someone but now it looks like they've now ...]]> Wed, 05 Sep 2007 01:22:35 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1472 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1412 Sun, 12 Aug 2007 18:36:41 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1412 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1381
We are part of a large UK University and have used 123-Reg and the parent company Pipex, both for domain registeration and web hosting for a range of university projects. For a particular project, we used the Site Builder Package, and this has performed generally fine over the past two years or so. It's 'idiot guide' to website design is user friendly and simple, if not limited, but offers busy people easy access to website design and ...]]> Wed, 25 Jul 2007 18:05:01 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1381 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1380
DO NOT USE THEM 1111111111111111111]]> Wed, 25 Jul 2007 17:07:14 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1380 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1370
AVOID THIS COMPANY!]]> Thu, 19 Jul 2007 01:56:35 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1370 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1362 Mon, 16 Jul 2007 21:49:40 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1362 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1354 Thu, 12 Jul 2007 01:04:49 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1354 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1351
I used their SiteBuilder to build and host my business web site and it ranks as one of the worst business mistakes I have ever made.

The service is so bad they can only be trying to run it down with a view to getting rid of clients contracted to services they no longer wish to supply.

They don't answer the phone . If you do happen to get through you get cut off.

If you manage to speak to someone who promises to phone you back they ...]]> Tue, 10 Jul 2007 04:01:18 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1351 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1338
Avoid at all costs, they are nothing but a complete headache. They don't answer their phones, don't respond to emails, ...]]> Thu, 05 Jul 2007 20:06:45 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1338 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1337 i am very very new to web design and hosting - i've learned some basic and medium stuff very quickly. but thanks to my experience with 123 its become very frustrating.
all i need to do is set up a form on my site, something simple that e-mails me the results... i have read the patheitc help screens, i have had a go - recieved errors, i e-mailed support and got a very confusing response (but at least i got a response) i had another go and got no where fast so ...]]> Thu, 05 Jul 2007 05:38:38 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1337 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1335
How many people are actually losing business because of this apalling service? Not just emails, what about web form ...]]> Wed, 04 Jul 2007 17:04:23 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1335 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1285 I ended up waiting for hours before my mobile battery ran out, so i had no choice but to send them a e-mail, of which to my suprise they replied after only 4 hours, and told me i'll be refunded. But some how i still have the domains in my account???
Well hopefully the problem will be solved, and thinking about how ...]]> Fri, 15 Jun 2007 20:32:54 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1285 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1257 Thu, 07 Jun 2007 19:28:18 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1257 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1255 Wed, 06 Jun 2007 20:52:06 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1255 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1253 Tue, 05 Jun 2007 19:06:25 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1253 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1250 but the service is now absolutely appalling. No replies to emails. After 8 days of no response. I called pipex customer services. I was assured my case would be escalated and taken to a supervisor.
Four days later - nothing.
I am moving all of my accounts which I am sure will not be without problems ( time, money hassle)
Do not be tempted by cheap domains. They do not have the business structure to run ...]]> Mon, 04 Jun 2007 15:19:52 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1250 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1248
What has happened to reg-123? I have registered domains with them for 5 years but they have gone into serious 'Don't give a sh*t about customers' mode. I bought domains from them recently yet my (different) host can only see some of them. Will they answer queries about this by email? Will they f*ck. Will they answer the phone? I waited over 60 minutes, then got cut off. What do you do when one of these companies does this? Who can you complain to?

Reg-123 ...]]> Sun, 03 Jun 2007 16:38:54 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1248 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1242
The support seems to be designed to drive one mad. If you keep things simple they won't understand and return stock answers. If you try to describe everything in detail they just won't read it. Eventually they will turn rude and ...]]> Fri, 01 Jun 2007 22:00:37 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1242 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1237
I have just spent 65 minutes on the telephone waiting for technical support -
THEN THEY CUT ME OFF

£6.50 that cost me - for nothing

AVOID 123-REG LIKE THE PLAGUE]]> Wed, 30 May 2007 17:51:44 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1237 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1233 I have been with easyspace for two years. Easyspace were trying to charge me £30 to renew my .co.uk and i got annoyed about this because they were charging new customers £9.50 for the same privellege. I contacted them and they assured me it would be changed but it wasnt and i just wanted it sorted so after paying £15 to get each of my two domains moved across to 123 i thought ok now it should be all sorted.
Up to then 123 were replying to my emails ...]]> Wed, 30 May 2007 01:02:13 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1233 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1232 It's fine if you never use your domain name. God help you if you want anything changed.
Support is non - existent. - pnone lines jammed. the control panel does not work.
An absolute shameful disgrace. I am furious at them for wasting my time- god knows how I get out of this mess and transfer somewhere else smoothly.]]> Tue, 29 May 2007 21:23:02 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1232 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1231 Mon, 28 May 2007 22:21:32 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1231 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1223 Mon, 28 May 2007 00:17:27 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1223 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1221 Sun, 27 May 2007 03:03:56 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1221 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1220 Sat, 26 May 2007 23:49:17 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1220 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1211
Then follow their instructions and it does not work, contact them and they promise they will send a response to your email box, they don't they post it on ...]]> Thu, 24 May 2007 04:00:36 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1211 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1205
Do not use, low cost means low service in this case]]> Tue, 22 May 2007 22:16:11 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1205 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1203
Thankfully, my other 2 websites have since been hosted elsewhere.

The 123Reg control panel is better than most, but when problems occur (and they frequently do), or you need to contact some one then forget it.

Their customer support is non-existant and I have had to threaten them with going to Trading Standards in order to get a response from ...]]> Sun, 20 May 2007 00:00:18 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1203 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1200
As has been stated, do not respond to emails and actually ROB YOUR MONEY. They billed me twice for a domain which did not register properly and will not reply to any emails. I rang their customer "support" but was on hold for AN HOUR AND A HALF before finally hanging up.

Absolutely disgraceful.]]> Fri, 18 May 2007 02:54:34 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1200 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1199 Thu, 17 May 2007 19:56:48 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1199 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1198 Thu, 17 May 2007 19:56:27 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1198 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1196
And there customer *ahem* "service" is appalling - they don't respond to e-mail, EVER, forcing you to call their incompetent ...]]> Wed, 16 May 2007 18:08:15 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1196 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1193
Worst of all is the pop email service. I've a customer who's mail works OK until 9AM. From then until 5.30/6PM it's a lucky day if popping the boxes every 30 minutes pulls mail more than twice - plenty of errors though. And I know it's ...]]> Tue, 15 May 2007 14:17:38 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1193 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1175
I didnt want to loose it at any cost so i spent three days phoning 123-reg.

Finally, on the third day after waiting for 30min i got through and spoke to a rep caled Ray.

I was told that the domain name had been paid for but it was in quarentine and i shall have ful access to it within 24hrs.

What the fuck ! do you think i have time to waste ...]]> Fri, 11 May 2007 18:09:06 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1175 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1162
I called acouple of days ago and was told that there was a 25 min waiting time, it was a local rate number at the time but i hung up. I ...]]> Thu, 10 May 2007 17:52:26 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1162 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1160
Like most large British companies their staff is made up of incompetent management who are using the company as legalised theft and stroppy so called Customer Support representitives who hate the customers and regard you as nothing more than an obstacle between themselves and their wage packet.

For 6 MONTHS 123-Reg has failed to answer any of my e-mails and as they have only recently lowered their 50 pence a ...]]> Thu, 10 May 2007 16:07:17 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1160 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1152 Wed, 09 May 2007 05:32:06 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1152 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1137
They now have a fancy new website and a new support system and all of a sudden things have gone wrong.

I registered a domain with them that they havent actually registered, i paid to transfer in a .com which is no longer appearing in my pending list or in the list of my domains and now they have just changed their policy on IPS tags - i am trying to add a domain to my CP but only to be told i must ...]]> Fri, 04 May 2007 05:41:16 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1137 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1134 I have about forty domain names with them and attempted to transfer two .com's to them in November of last year. They charged me the £11.74 each for the pleasure of seeing the two domain names in the 'pending transfer' screen and it failed on three occasions. I was allowed to retry at no extra cost, but today I look at my control panel to check the status, ...]]> Thu, 03 May 2007 06:04:53 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1134 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1133 Wed, 02 May 2007 21:05:53 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1133 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1116 Tue, 24 Apr 2007 16:10:54 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1116 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1113
I notice, yet again, that 123-reg email servers are playing up (not that their Help page mentions this).

I have now moved the majority of my own and my clients' sites, so I sleep a lot easier at night.

It was back in December when I was promised that "things would be sorted" in the New Year. Well, it ain't happened, and I don't suppose it ever will!

Don't touch this lot with a barge pole. Their service is appalling, and as for "support" - ...]]> Mon, 23 Apr 2007 23:09:03 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1113 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1066 Sat, 24 Mar 2007 03:31:32 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1066 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1063
Despite numerous emails I'm still waiting to this day for a reply.

At the the begining of February I moved both sites to IXhosting where the facilities are much more for your money and their ...]]> Sat, 17 Mar 2007 23:50:50 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1063 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1059
Email, and on site contact forms get no response - must be time to vote with my feet, have contacted my VISA company and instigated a refund on failing to supply goods and will re-purchase said address with another company.

What on ...]]> Sat, 17 Mar 2007 07:36:35 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1059 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1057
...their server is down
...the e-mail system does not work
...no notifiaction of orders placed on my site
...my control panel will not open
...'critical error, have removed site' displays
...'error, contact webhost' displayed
...my site is off for a couple of days

The list goes on and on and on...

Today I had had enough! I rang them up, told them I had had ...]]> Fri, 16 Mar 2007 22:32:15 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1057 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1056
I bought several domains last year with the 123-reg basic hosting package. Have had numerous delays getting support.

Firstly emails went missing when their mail server went down which took them a while to fix so I had to get another email address to use. Seems to be working okay again now so okay fair ...]]> Fri, 16 Mar 2007 17:52:34 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1056 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1055 Terrible company.]]> Fri, 16 Mar 2007 15:26:34 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1055 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1041
As a result - the monthey spent (over £100.00) in just registering the Domain and obtaining hosting has been totally wasted.

I cannot call them as they are only open 9 to 5 (and no weekends) - I cannot get to a phone as I have no access to the premium line that they force me to use. They have not answered any of my help requests.

I agree that ...]]> Fri, 09 Mar 2007 21:38:34 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1041 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1033
First, they auto renewed a domain and hosting i did not want. The 123-reg renewal notices do not say you have to take direct action to 'allow domains to expire'. They do however ask you to take direct action if you WANT to renew. I presumed i needed do nothing and so i just left them. Next minute they took payment (my details are stored) and auto renewed both hosting and domain.

I complained the process isnt clear, they argued ...]]> Mon, 05 Mar 2007 22:54:01 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1033 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1026 Have been trying to renew my e-mail defence that they supply as an extra to hteir POP mail boxes.
It expired on Feb 14, I had no e-mail warning me it was about to expire, their site says I have nothing that needs renewing, and no one at support or admin, or heldesk, or services or accounts ever reply to e-mails sent. Not even a reply from the support page.
It is now the 3rd March, and after 10 or more e-mails still not had a reply from them. ...]]> Sun, 04 Mar 2007 02:18:07 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1026 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1001 Wed, 28 Feb 2007 03:08:52 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/1001 http://www.web-hosting-top.com/reviews/123-reg.co.uk/966 Mon, 12 Feb 2007 17:20:37 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/966 http://www.web-hosting-top.com/reviews/123-reg.co.uk/965 Sat, 10 Feb 2007 01:51:13 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/965 http://www.web-hosting-top.com/reviews/123-reg.co.uk/962
Since then 2 ...]]> Tue, 06 Feb 2007 23:18:17 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/962 http://www.web-hosting-top.com/reviews/123-reg.co.uk/937 I have had domain names from 123 for for about 5years and after hosting my own webpage on a .mac account I decided to do a better job. So I purchased theirwebhosting and payed near on £50 for the year.

As i got all my details sent through I saw my 'ftp' address was rather long winded. I didn't want to give out a complicated address to my clients. It worked out to be ...]]> Wed, 24 Jan 2007 22:14:11 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/937 http://www.web-hosting-top.com/reviews/123-reg.co.uk/931 Mon, 22 Jan 2007 19:59:43 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/931 http://www.web-hosting-top.com/reviews/123-reg.co.uk/925
I said "Watch this space" after having a rare pleasant experience when I actually talked to someone at 123-reg.

Sorry, Colin at 123-reg, but it appears that things have NOT improved, despite your plans to the contrary.

Emails are not coming through again. Yes, I've contacted "support" (but who knows when they'll reply, if at all), but the 123-reg site still says 123-reg are not experiencing any problems currently. Looking at recent additions to this review page, it seems other ...]]> Sun, 21 Jan 2007 23:08:27 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/925 http://www.web-hosting-top.com/reviews/123-reg.co.uk/915
We have a contact with plus.net for broadband, e-mail and domains names. its a good little deal very fast on the support, some times they go down, but there support is great they tell you everything that’s gone wrong on a stats page.

I made a site for someone using streamline.net everything worked fine domain name, ftp and emails. One year on it ...]]> Wed, 17 Jan 2007 18:24:25 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/915 http://www.web-hosting-top.com/reviews/123-reg.co.uk/914 I have had numerous problems including a domain name that I owned being un usable for months due to their incompetence!.They even Lied to me on more than one occassion that transfers were in progress. They should take 24-48 hours but 2 months later.......nothing!
They also managed to put my domains in other peoples control panels.
Do yourself a ...]]> Tue, 16 Jan 2007 15:06:41 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/914 http://www.web-hosting-top.com/reviews/123-reg.co.uk/900 If there are any tools that I have maybe missed, ...]]> Mon, 08 Jan 2007 16:35:13 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/900 http://www.web-hosting-top.com/reviews/123-reg.co.uk/895
I have used 123 reg for quite a while and have always been happy with them... but this email cockup is unacceptable... somebody from 123reg might have ...]]> Fri, 05 Jan 2007 20:33:23 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/895 http://www.web-hosting-top.com/reviews/123-reg.co.uk/894
If you purchase a domain watcher there is no control in the control panel to set it up.
When contacting their customer services by email they never reply until about 2 weeks later, always claiming that they have had a high number of emails.

Most problems I contact them about would be very important or time critical (domain nearly expired etc). so end up having to ...]]> Fri, 05 Jan 2007 15:16:03 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/894 http://www.web-hosting-top.com/reviews/123-reg.co.uk/886
However on 28th Nov 2006 I purchased a hosting for it from 123-reg. It was obvious from the start that there was some problem with the setup as the control panel gave a system error when I tried to access the file store. Also I didn't get the email saying what I should do for ftp access. They did send me the email with the name and password after a ...]]> Wed, 03 Jan 2007 01:12:13 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/886 http://www.web-hosting-top.com/reviews/123-reg.co.uk/881
the domain showed as registered and i could ftp my files within the hour, however, after 48 hours after ...]]> Sat, 30 Dec 2006 17:13:52 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/881 http://www.web-hosting-top.com/reviews/123-reg.co.uk/878
It seems to me the whole email system at 123-reg is failing horribly. I use rob@xxx.co.uk as my admin contact for 3 domains parked at 123-reg. My auntie uses 123-reg to host a seperate website, and any emails I send her from the above email address gets bounced EVEN THOUGH 123-reg use that email address to administer my account with them and send me notifications and updates, etc. They claim the email address does not pass their ...]]> Thu, 28 Dec 2006 16:20:24 +0100 http://www.web-hosting-top.com/reviews/123-reg.co.uk/878