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        <title>Jump Line (jumpline.com) customer and user reviews over RSS/ATOM feed</title>
        <description>JumpLine RSS feed customers and users reviews at web-hosting-top.com</description>
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        <lastBuildDate>Sat, 26 May 2012 23:19:20 +0100</lastBuildDate>
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            <title>Jump Line (jumpline.com) customer and user reviews over RSS/ATOM feed</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com</link>
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        <copyright>(c) 2002 - 2012 http://www.web-hosting-top.com/</copyright>
        <pubDate>Sun, 27 May 2012 07:00:00 +0100</pubDate>
        <category>Web Hosting Reviews</category>
        <item>
            <title>Jump Line reviewed by dbert4 ( dave.bertinot@l... ) , Rating 2 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/19450</link>
            <description><![CDATA[When I first signed up 12 years ago, their service was good and I recommended it to several people.<br />
In the last couple of years, I've had mostly email problems where it would quit working and it was take up to a day to correct. Outages lasted for several hours, sometime a day at a time and I would lose email.<br />
The last problem I had was not resolved, and the only recourse I had to get my email working again was to switch providers.<br />
My new hosting company is so much better (and cheaper). I ...]]></description>
            <pubDate>Fri, 30 Mar 2012 03:47:26 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/19450</guid>
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        <item>
            <title>Jump Line reviewed by Wes ( wesj56@g... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/17434</link>
            <description><![CDATA[Like the other reviews here, my situation is the same. They charged me a renewal when I specifically stated to cancel my domain. They charged me another year at 5 times the price to "host" a domain that no longer existed. They hide behind a small sentence in the user agreement. Their policy: If you use a credit card, you give them permission to keep automatically renewing you at an exorbitant rate.... They WILL NOT refund your money. They will rip you off. BEWARE.... You will be sorry. AVOID ...]]></description>
            <pubDate>Wed, 10 Aug 2011 20:44:14 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/17434</guid>
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        <item>
            <title>Jump Line reviewed by E Fry ( efry@e... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/15659</link>
            <description><![CDATA[I agree.<br />
<br />
I was on a VPS system (Virtual Private Server), which was supposed to be unaffected by other sites on the system.  The whole selling point of this package, was that no other sites would be able to drag me down.<br />
<br />
The reliability of their service was not just horrible, but INCREDIBLY horrible.  I experienced the exact same levels of downtime described above.  15-30 minute downtimes REGULARLY (meaning many times per week).<br />
<br />
Everything started out fine, and things would be fine for ...]]></description>
            <pubDate>Thu, 17 Mar 2011 07:15:59 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/15659</guid>
        </item>
        <item>
            <title>Jump Line reviewed by Sarah ( sarah@m... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/15051</link>
            <description><![CDATA[Extremely unhappy. I signed up with Jumpline because it was free for a year. The product was by no means great... or even good, compared to other webhosting providers. After my year was almost up, I purchased hosting through a different company and switched all my websites over with no plans to continue with Jumpline. Then I get a bill for $240 which is way too much the product they are selling. When I called to request a refund they told me that was not possible. They don't give refunds. Now ...]]></description>
            <pubDate>Thu, 10 Feb 2011 22:13:59 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/15051</guid>
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        <item>
            <title>Jump Line reviewed by Skeptic ( -no email- ) , Rating 0 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/15006</link>
            <description><![CDATA[Thank you to all the people that took the time to post here.  I stumbled across Jumpline.com today while searching for a new host.  And after reading the comments here I decided to look more closely at their site.  No offense to the people that posted here but it is not uncommon to find people with unhappy experiances to be more vocal than those that are happy.  So I started to look at the testimonials on Jumplines own site.  I didn't like what i saw.  For example "Kim Crothers" of snaps.com ...]]></description>
            <pubDate>Mon, 07 Feb 2011 23:59:51 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/15006</guid>
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        <item>
            <title>Jump Line reviewed by Gerorge Bush ( president@w... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/14928</link>
            <description><![CDATA[I can not image that it was a good customer experience that led someone to register and pay for the web site called<br />
www.jumplinesucks.com<br />
If you have customer service problems with Jumpline then try calling their 'Director of Customer Service” (who happens to also be the contact person listed on bbb.org) on 614-586-9866.  <br />
And be sure to file a complaint with the BBB.org as well.<br />
Filing with the BBB.org will probably not help you but it will help others from making the same mistake we ...]]></description>
            <pubDate>Wed, 02 Feb 2011 22:36:00 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/14928</guid>
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            <title>Jump Line reviewed by Brian ( -no email- ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/14818</link>
            <description><![CDATA[I'm another one that has gotten charged for a service I no longer wanted.  They automatically renewed my account on a credit card they had on file even though it was expired. I submitted a cancellation twice but they claim I didn't.  Even when I proved to them that I had submitted a cancellation they said they would not refund my money, It is against their "policy" and I would have to dispute the charge with my credit card company.  When I asked for the name of the supervisor of Stacy, the ...]]></description>
            <pubDate>Fri, 28 Jan 2011 10:48:36 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/14818</guid>
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        <item>
            <title>Jump Line reviewed by Your Mama ( yourmama@y... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/14753</link>
            <description><![CDATA[Wow! Even BBB.org says you suck, and that is an extremely hard thing to achive for this pro-business company that gets paid to make companies look good.  <br />
I had signed up all of my clients with Jumpline as far back as 8 years ago (2003). Then Jumpline had an impressive service that was a value leader, but those days are gone. Since the early days of Jumpline’s success they have done nothing to keep current and instead appear to have focused there energy on finding ways to cut corners, ...]]></description>
            <pubDate>Tue, 25 Jan 2011 00:43:42 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/14753</guid>
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            <title>Jump Line reviewed by Tuyet Nguyen ( -no email- ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/14411</link>
            <description><![CDATA[Beware the automatic renewal and keeping a credit card on file with Jumpline! I was charged for a service I no longer wanted, and when I tried to cancel, I was told that there are no refunds/grace periods for automatic renewals. See review by Ed Richardson: "It is not possible to cancel the automatic renewal, except in the 30 days before the due date - and then it is hidden. They will take your money and do nothing to solve the problems."]]></description>
            <pubDate>Sat, 01 Jan 2011 04:42:31 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/14411</guid>
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            <title>Jump Line reviewed by Mark ( mark@m... ) , Rating 3 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/14173</link>
            <description><![CDATA[They disable the backup API function so that it is difficult to leave to go to another host.<br />
<br />
Like the Hotel California, you can check out but you can never leave!]]></description>
            <pubDate>Tue, 14 Dec 2010 23:18:21 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/14173</guid>
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        <item>
            <title>Jump Line reviewed by Ed Richardson ( edrich@s... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/13190</link>
            <description><![CDATA[Beware Jumpline - automatic renewal of account, but not of domain (which was dormant anyway) - when I tried to query it, received rude responses. It is not possible to cancel the automatic renewal, except in the 30 days before the due date - and then it is hidden. They will take your money and do nothing to solve the problems.]]></description>
            <pubDate>Thu, 21 Oct 2010 21:26:48 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/13190</guid>
        </item>
        <item>
            <title>Jump Line reviewed by Jordan ( jordan@v... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/10954</link>
            <description><![CDATA[I switched to Jumpline in 12/09. I've never had so many email issues ever! I have called with issues in January, February, April and June. I'm using Macmail and am not getting consistent email service. I run into issues with mostly outgoing email and friends, family and clients not receiving it. The first time I called they talked me into a dedicated IP address which was more expensive but was supposed to fix the problem - it did not! After repeated calls and finally an unfulfilled request to ...]]></description>
            <pubDate>Thu, 10 Jun 2010 01:41:09 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/10954</guid>
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            <title>Jump Line reviewed by sp ( sibyl2@y... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/9349</link>
            <description><![CDATA[I used to have several accounts with Jumpline when they were Eclipse Hosting. I had good experiences until they were purchased by Jumpline and things went downhill from there. Terrible customer service. Always playing the blame game and never taking responsibility for their service issues. I'd recommend staying far, far away from this company.]]></description>
            <pubDate>Sat, 27 Feb 2010 14:38:25 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/9349</guid>
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        <item>
            <title>Jump Line reviewed by -anonymous- ( -no email- ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/8969</link>
            <description><![CDATA[I can not say enough bad about Jumpline. I have had so many problems and their support NEVER makes an attempt to make me feel better as a customer. My latest experience is them changing my company MX records and removing ALL "." from them so we did not get email for a day. <br />
<br />
When I asked how they would make this up to me and told them I wanted to talk to a supervisor they just ignored me.<br />
<br />
HORRIBLE SERVICE HORRIBLE COMPANY STAY AWAY]]></description>
            <pubDate>Fri, 29 Jan 2010 10:15:43 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/8969</guid>
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        <item>
            <title>Jump Line reviewed by Bien ( bien@a... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/5668</link>
            <description><![CDATA[I originally came to Jumpline because of the appeal of the VDS and because they are one of the few hosts out there that support ColdFusion.  <br />
<br />
However, regardless of programming language, I strongly suggest you stay away from Jumpline.  Their VDS manager interface is not user-friendly but more importantly, their customer service is atrocious.  When suddenly my client sites were down, it took over 12 hours for a support team to get back to me with the question "did you look to see if your ...]]></description>
            <pubDate>Tue, 07 Jul 2009 19:17:59 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/5668</guid>
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        <item>
            <title>Jump Line reviewed by TIEN NGUYEN ( trizero07@y... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/4575</link>
            <description><![CDATA[I had my site and domain (bienhoangtap.com) hosted on DigitalSpace, aka jumpline from July last year. Everything has been fine since April 10th this year. My site suddenly disappeared without any notice. I even could not log into my account. When I called (from United Kingdom), it took me nearly half an hour to finally get someone answering the phone. And I was told that my site abused their server, produced lots of loads and so on. Meanwhile, my site is only a small forum of roughly 50 people ...]]></description>
            <pubDate>Tue, 14 Apr 2009 22:00:09 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/4575</guid>
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            <title>Jump Line reviewed by Marcus ( -no email- ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/2872</link>
            <description><![CDATA[This company does not value customer service nor listen to their customers voices. I've complained many times since they were purchased even through snail mail to no avail. They don't actually READ your support tickets more like scan them for a general idea and send you a general response. They value closing tickets quickly than actually resolving any problems that may actually be listed there. Shell accounts are the most limited I've ever seen not even allowing chmod or tar.<br />
<br />
If you value ...]]></description>
            <pubDate>Mon, 28 Jul 2008 21:45:38 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/2872</guid>
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        <item>
            <title>Jump Line reviewed by Alexander ( ah5890@a... ) , Rating 9 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/2798</link>
            <description><![CDATA[I have been a customer of Jumpline.com for about 9 years. I have seen other companies come and offer better deals but one thing has kept me a loyal customer to them, a 800 number that I can call and get someone. I am a reseller through them and have over 30 websites. I am extremely satisfied with Jumpline.com service, support and applications. The only thing that i wish they offered is the ability to host my own server. I HIGHLY recommend them.]]></description>
            <pubDate>Tue, 08 Jul 2008 11:37:45 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/2798</guid>
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            <title>Jump Line reviewed by Renae ( renaeceline@h... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/1524</link>
            <description><![CDATA[Jumpline.com is dishonest. I jumped in on the free plan and told them three separate times within a month to cancel my account. They still charged my card $200 and when I disputed the charge they told me too bad and that they wouldn't bill me the following year.<br />
<br />
I couldn't believe it when I filed a complaint to the Better Business Bureau and saw they already have 12 complaints!]]></description>
            <pubDate>Sun, 30 Sep 2007 08:20:43 +0100</pubDate>
            <guid isPermaLink ="true" >http://www.web-hosting-top.com/reviews/jumpline.com/1524</guid>
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            <title>Jump Line reviewed by Harry Roberts ( robbiefour@m... ) , Rating 1 out of 10</title>
            <link>http://www.web-hosting-top.com/reviews/jumpline.com/500</link>
            <description><![CDATA[This webhosting company is the worst I've ever had the misfortune to give money to. To say they hosted my site is actually untrue. The control panel never worked and it was impossible to upload files so my site never actually appeared, but did they try to solve the problem or offer my years payment back. No but I did so through my credit card company on the grounds that jumpline were incapable of supplying the hosting services I paid for. ie Breach of Contract]]></description>
            <pubDate>Tue, 18 Jul 2006 20:33:21 +0100</pubDate>
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