Review about Ace Host - completed on 2005-01-11 - by Thomas Sinclaire
General Impression AceHost has made an everlasting impression with their hosting services online since 1999. AceHost recently just made a highly impressionable move with the addition of their ultimate ebook library & software directory. The positive feedback from around the globe has been incommensurable with any other hosting solution on the internet today. This gives AceHost, "The Webmaster Friendly Web Host", a very powerful unique selling point, yet more importantly as a direct reflection of this strategic move gives AceHost market positioning in a niche that they have endemic stature with those searching for web hosting providers that offer an “all in one” solution.
Price & Cost Effectiveness With hosting solutions that start at $4.95/month you can clearly see what the words "Cost Effectiveness" really stand for. It doesn't matter what plan you purchase from AceHost you have unlimited access to the ebook & software vault for as long as you host with them.
We are all consumers in this world, so knowing that you have a period where if for some reason the service you purchase does not meet your needs, there is a guarantee in place that is trustworthy and prompt in action. This is an integral part of the decision making process that a consumer takes on board when making such a purchasing decision. This all amounts to 100% Risk Free Web Hosting
Data Center (toured) Developed within the Net Access DC, AceHost utilizes all the services and protection offered within the facility. FM-200 Fire Suppression, Multiple UPS Systems, Backup Diesel Generators, 24-7-365 Network Operations staff & technicians. AceHost offer fast, reliable connectivity to the internet via multiple OC-12 connections to over 75 diverse providers. Making sure your data can be reached, viewed, updated, and accessible with incredible connectivity and network strength.
Customer Service Customer support is always a high bandwidth talking point amongst web hosting consumers. AceHost should rightly pride themselves on their customer support system and response times. With server uptime never being a customer orientated issue simply because of the professionalism of their tech staff, they have been able to focus and target on response & ticket turnaround times for more intricate problems to the customer.
The result of this according to a survey conducted (in house) on AceHost clients, is that their support structure is incomparably breakneck fast were some of the words used when compared with some of the larger companies out there
Conclusion Arguably one of the best control panels on the market, giving extraordinary functionality with pre installed scripts & Fantastico to add even more script installation power than you will ever need. You name it, this control panel and hosting solution has it, if we don't have it, we will make it happen if at all humanly possible!
With this control panel YOU are in control, you can add full domain names, sub domains, cron jobs, mySQL databases, “.forward” files, email aliases, detailed stats software and much, much more.
Thomas Sinclaire for web-hosting-top.com, 01/11/2005
Coupons/Promotions
Code offered by Ace Host [Coupon code/Promo Code acehost.com]
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Web services details about Ace Host [provided by paid service from Alexa Web Information Service]
Contact Information for Ace Host
Owner:
Hosting Network Ltd. - Chris Hands
Site Title
AceHost
Site Description
Offers web hosting services with PHP, perl, MySQL, and FrontPage extension support.
"Finding a host appeared to be one of the most challenging tasks I was faced with when launching my web business. Good prices and lots of high-end features were in favor of AceHost. Sometimes it takes them a day to respond to my emails, but I tend to look past this when taking into account their overall quality and competence. I really think AceHost is a real winner."
from Jake Bredmount
Date
Domains trend for Ace Host [Estimated only]
Situation [Gain domains or Loss domains]
April 28, 2008
194 domains
+ 1 domains
April 21, 2008
193 domains
= 0 domains
April 14, 2008
193 domains
-1 domains
April 7, 2008
194 domains
-1 domains
March 31, 2008
195 domains
-10 domains
Quick and brief overview of few months from previous years
H Robbins ( hrobbins3(at)gmail dot com ) at: 2008-02-27 Time Hosted: over 3 years General Rating note:
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66 out of 68Web-Hosting-Top users found this review to be helpful! Did you find this review helpful?
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They are a great hosting company I have never had a problem with them. Their customer support is quick and to the point. I'm trying to figure out where it is they are getting the bad reviews from people and the only thing I can think of is competition
J ( kashmirq at gmail dot com ) at: 2008-02-09 Time Hosted: over 3 years General Rating note:
Features note: Price/Cost note: Customer Relation note: Control Panel note:
98 out of 107Web-Hosting-Top users found this review to be helpful! Did you find this review helpful?
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My server has been down for roughly 20 hours in the past 2 months. This exceeds Ace Host's 99% up time guarantee. After many requests via their web-based reporting feature (very cumbersome) I was told I had a credit for the down time. No one can tell me how much this credit is. I have just learned that the credit will only be applied to FUTURE invoices. So I do not get credit for the services I have already paid for, well in advance.
The mail server was down for again for a couple hours the other morning. Once again I submitted a ticket. Explaining that I was receiving mail from other accounts but not my domain. They asked for the UN/PW for the account and the email. All of them? I asked? I have several employees after all. The response was a terse one saying they had only ever asked for one UN/PW for email. No, they did not specify.
I was then accused of using Outlook and not telling them. I DO NOT use Outlook. Of course I use a mail application, remember I said I was receiving mail from other accounts?
Tech support has not only been unhelpful and unfriendly but down right rude and nasty.
I hope they correct this problem. I had been satisfied with their services for the first couple of years.
Jack ( jack(at)synerbiz(dot)com ) at: 2005-10-15 Time Hosted: 3 to 6 months General Rating note:
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177 out of 283Web-Hosting-Top users found this review to be helpful! Did you find this review helpful?
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I've had websites up and running on the Internet ever since Al Gore discovered the darn thing <grin>! In fact, we manage 46 websites for various clients. But I have NEVER encountered such a miserable outfit as Ace-Host! Their tech support is a disaster and their downtime is outrageous! I wouldn't recommend these clowns to an enemy.
