About FastServersCompany Overview
FastServers.Net has developed into a prominent leader in the hosting industry on a global scale. Since the launch of FastServers.Net (formerly PowerSurge) in 1996, the company has experienced considerable growth, now hosting over 3,500 servers in three data centers across the nation. Data centers are located in strategic cities including Chicago, Illinois, Cedar Falls, Iowa, and Fremont, California. FastServers.Net uses 100% Dell PowerEdge servers and hardware. Focused on customized high-end dedicated server solutions, the team at FastServers.Net can develop a plan specific to the requirements of any organization. FastServers.Net maintains an inventory fully stocked for fast hardware setup and replacement maximizing server uptime and stability.
FastServers.Net is the only hosting company in the industry to develop DEFCON Management Services. Customers can choose between five levels of support based on experience and preferred maintenance of their server. And DEFCON Management Services can be custom tailored per server, client, or organizational needs.
FastServers.Net continues to expand its staff of highly-trained engineers, support technicians and management team. In 2007 the company will have employed over 40 staff members from across the nation. Server, network, and support staff are located on-site in the downtown Chicago, Illinois headquarters office and data center. Employees are also staffed on-site in the Cedar Falls, Iowa and Fremont, California offices and data center facilities.
Timeline
1996 PowerSurge founded by Ian Andrusyk and Travis Schaffner and focused on shared Linux and Windows hosting.
1999 PowerSurge changed to FastServers.Net.
2001 FastServers.Net redesigned products and services and began focusing on dedicated server hosting.
2004 FastServers.Net became its own entity.
2007 FastServers.Net hosts 3,500 servers in three data centers providing customized high-end dedicated server solutions.
Our Mission
Our mission is to continue to be a prominent leader in the dedicated server market by providing customized high-end solutions to organizations around the world. Built on solid principles, integrity, and a customer-centric philosophy, FastServers.Net has achieved success unlike any other hosting provider specializing in dedicated servers. With a core management team at the helm, FastServers.Net has the tools and resources to develop into the largest hosting company on the planet.
Customers Speak
Over 70 customers have written testimonials about FastServers.Net. And over 10 clients have sent us video testimonials. But don't take our word for it, view our plain text customer testimonials or view customer video testimonials. FastServers.Net has even won many industry awards from top web hosting review organizations. Take a look at our awards at Top Web Hosting Awards.
Contact FastServers
Corporate Headquarters
175 W. Jackson Blvd Suite 1770
Chicago, IL 60604
Fax Number: 312-235-0937
Midwest Operations Center
1205 Technology Parkway Suite B
Cedar Falls, IA 50613
Critical Issues
1-866-753-3278 (Option 3)
https://pentagon.fastservers.net
Hours: 24x7
Reception/Accounting
1-866-753-3278(Option 0)
https://pentagon.fastservers.net
Hours: M- F (9am - 5pm)
Sales (Option 1)
sales@fastservers.net
Hours: M-F (9AM - 8PM)
Abuse
abuse@fastservers.net
Hours: 24x7
Technical Support
1-866-753-3278 (Option 3)
https://pentagon.fastservers.net
Hours 24x7
Billing Department
1-866-753-3278 (Option 2)
https://pentagon.fastservers.net
M-F (8AM - 5PM)
All hours are Central Standard Time
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| | | | | [provided by paid service from Alexa Web Information Service] | Contact Information for Fast Servers | Company management by affiliate-manager[at]fastservers[dot]net [login]
Last update: 2009-01-06 15:20:25 GMT | | Owner: | FastServers.Net, Inc. | | Web Site Title | FastServers.Net |
Fast Servers is web hosting company targeted for countries: United States
| | Statistics for www.fastservers.net | | Site in business since | 22-Aug-1997 | | Links to the site | 341 | | Popularity Rank (1 best) | 1005388 | | Site language | en | | Website details www.fastservers.net | | Website Name Servers (DNS) | MX::relentless.fastservers.net:64.38.19.98
MX::judicator.fastservers.net:74.200.220.166
ns1.fastservers.net:64.38.5.214
ns2.fastservers.net:74.200.202.234 | | Web Server Type | lighttpd/1.4.19 | | Web Site IP | 64.38.13.78 | | Website Location:Country/State/City | United states / Illinois / Chicago [See Hosting in United States ] |
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| | Testimonials | Customer Testimonial Fast Servers ( fastservers.net FastServers ) |
| | "I just spent about an hour on the support chat with fastservers.com. I have looked over the reviews at the bottom and I can honestly say first impressions are that they have DRASTICALLY improved their customer service. They were able to price me out a custom dedicated server which exceeded every advertised option at LESS than I was expecting to pay. They were patient, looked at different options and very impressive. If their customer service is poor before I would say they took note and worked to resolve that for sure. I am looking forward to working with them!!!" CG Heaton<gbear14275@aol.com> / n/a | | Layered Tech Adds DEFCON For VMs - October 16, 2008 - On-demand IT infrastructure provider Layered Technologies (www.layeredtech.com) has extended its DEFCON managed services product line to include virtual machines, giving Grid Layer virtual machine customers the same advanced services available to dedicated server clients.
According to Layered Tech's announcement Thursday, the innovation is a result of the company's virtualization investments and recent acquisition of FastServers.net which has helped drive its DEFCON managed services across its broad range of products, including virtual machines.
DEFCON managed services simplify the operation of hosted infrastructure, providing a single server administration source, service-level based support, 24x7 monitoring and recovery, patch management, and security. DEFCON is also available with Layered Tech's on-demand, dedicated server solutions based on CentOS, Red Hat, and Windows 2003.
"The extension of DEFCON managed services to our Grid Layer virtual machines is another powerful value-creating tool for our customers," Layered Tech chief marketing officer John Pozadzides said in a statement. "Our roots are as a hosting provider that works closely with customers, and we're continuing to do that in the area of virtualization by giving our customers even greater choice when it comes to defining the amount of security, support, monitoring, and specialized software that is associated with their virtualization environment."
Layered Tech`s DEFCON managed services are tiered, letting customers choose the level of service they want to manage their servers. For instance, Layered Tech says DEFCON 5 is for customers who want to manage all aspects of their server applications, while DEFCON 1 provides the full scope of server management and monitoring.
DEFCON management services are currently available to existing Layered Tech customers who already use Grid Layer VMs and those who migrate from a dedicated server environment to a virtualization platform. DEFCON for Grid Layer VMs includes an operating system such as CentOS and a control panel such as cPanel or Plesk. However, control panel management services are available through Layered Tech for a fee.
Two weeks ago, Layered Tech announced the completion of physical network improvements that have allowed the company to offer DEFCON for VMs.
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| | Date | Total Domains Fast Servers [Estimated only] | Situation [Gain domains or Loss domains] |
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| August 30, 2010 | 5363 domains | -2 domains | | August 23, 2010 | 5365 domains | +3 domains | | August 16, 2010 | 5362 domains | +25 domains | | August 9, 2010 | 5337 domains | +1 domains | | August 2, 2010 | 5336 domains | +246 domains | | Quick and brief overview of few months from previous years | | December 28, 2009 | 5090 domains | -10 domains | | December 21, 2009 | 5100 domains | -42 domains | | December 29, 2008 | 5142 domains | -634 domains | | December 22, 2008 | 5776 domains | +495 domains | | December 31, 2007 | 5281 domains | +11 domains | | December 24, 2007 | 5270 domains | |
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| Time Hosted: over 3 years
| Fast Servers Rating (0.5 out of 5) |   | | FastServers Features | | | FastServers Cost | | | FastServers Customer Relation | | | FastServers Control Panel |  |
December 17, 2008
Jason ( jason(at)nospam(dot)net ) | If you are looking for support, look elsewhere, their support is rude and their unwillingness to resolve a simple server problem for you is just plain horrible and left you stranded with non-working server and still charges you for it. This is the worst host I have been with.
100 out of 105 Top Web Hosting users found this webhosting review to be helpful!
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| Fast Servers Rating (0.5 out of 5) | | | FastServers Features | | | FastServers Cost | | | FastServers Customer Relation | | | FastServers Control Panel | |
September 15, 2008
Osamah Alabdullah
( oalabdullah(at)dnkwebsolutions(dot)com ) | Fast Servers has a lot to offer in terms of products and services, nevertheless, their customer service, sales and technical support has a long way to go still.
Senior executives at this company are still unaware of basic customer service etiquettes and have extremely bad communication skills. Imagine a vice president of sales that does not even end his emails with "Regards", "Thank You", and or any courtious closing words. This senior executive never forgets to list his title at the end of the email though.
After many promises from this company that their support and customer care are far better than my existing provider, I have signed up for a dedicated server solution. Only after 2 days I decided to terminate my service as their support was unable to fulfill a very basic request of having my software bundle web adminsitration sites accessible through port 80.
Their vice president of sales was very nice before I signed up for a server, but after cancelation, I started getting rude emails when we requested a refund.
With the above said, Fast Servers may still work for many businesses out there, but as far as I am concerned, the customer is always right and this company does not seem to understand this concept at the slightest.
64 out of 67 Top Web Hosting users found this webhosting review to be helpful!
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July 18, 2008
Martin ( reviewsexposed[at]gmail[dot]com ) | We, too, are migrating away from LayeredTech. We used to have 14 servers with them — we’ve migrated all but 4… and we plan to migrate those last 4 servers sometime before the end of the month.
Personally, I think they are jacking up the price in order to pay for their recent acquisition of Fastservers.Net.
We’ve been with FastServers since they called themselves “PowerSurge.Net” — and Fastservers.net recent acquisition by Layered isn’t really inspiring.
Their recent blog post:
http://www.fastservers.net/blog/fs-related/august_2008_fremont_data_cente/
“It is imperative that all customers are aware of this maintenance as there will be multiple outages that will occur during our planned maintenance within this facility. At this time we cannot schedule around any particular customers’ server operations, nor minimize the amount of downtime for a specific client; it is almost impossible to say when, precisely, we would handle a client’s server during this operational window…”
“Multiple outages”?
This is absurd. What company has the motto “More than a server; it’s a solution” — and then tells you you’re going to have multiple outages??
Disgusting.
76 out of 82 Top Web Hosting users found this webhosting review to be helpful!
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