About HomesteadHomestead Technologies Inc., an Intuit company, is dedicated to providing small businesses with affordable, easy-to-use tools and services that help them tap the Web to compete more effectively and win more business.
Since 1996, more than 12 million customers have used our award-winning products and services to establish their presence on the Web, maintain and promote their site, and sell or market their products and services—all without mastering programming or design. From our award-winning, SiteBuilder software, to our ecommerce solutions and world-class support, we help small businesses achieve success online.
Community Service
Just as we are dedicated to building a great service on the Web, Homestead is committed to supporting activities that enhance and serve the communities in which we live. Service is an inherent part of the Homestead culture, and we support our employees in finding community service opportunities and organizing projects. We invite you to look at where Homestead has been and join us in where we are going.
The Homestead Creed
Homestead was founded on the philosophy of investing first and foremost in an exceptional family of employees, and then striving to achieve long term success as measured by our customers, products, community and shareholders. This creed shall serve as the guide which preserves that founding business philosophy, starting with our most valuable resource: our employees. Every employee of Homestead has both the right and the responsibility to the following:
* to receive honest communication from management concerning decisions and problems.
* to be proactive and voice his/her concerns whenever he/she disagrees with a decision, policy or action.
* to self impose—and then live up to—exceptional expectations. "Good enough" work is not acceptable.
* to share in the success of the company through equity holdings and annual profit sharing.
* to have fun and be passionate. We believe it is the only way to build truly exceptional products.
* to learn on the job. We believe in building a learning company—that means employees will never be penalized for not knowing something, but will be for not striving to learn it. Homestead will always actively encourage and invest in the continued education of our employees.
* to be evaluated based on productivity and his/her contribution to Homestead's future success.
In this spirit, all Homestead employees and directors, empowered and challenged by the above rights and responsibilities, will work and make daily decisions according to the following prioritized responsibilities:
1 Our first responsibility is to our Customers, for without customers we have no company. Everything that we do must be done with the customer in mind. We will do this by:
* Never conceiving a product without taking into account how it meets the needs of a customer.
* Always learning first hand from the customer during the design process.
* Providing exceptional and personal attention to the needs, complaints, or comments of our customers.
* Making customer satisfaction the ultimate measure of success—more than money, more than our own satisfaction, and more than publicity or hype. In the long term, we will only succeed if we meet our customers' needs with a better product and with better service.
2 Our second responsibility is to the quality of our Products, for they will be the vehicles for our lasting impact on the world as a whole.
* The first meaning of quality is the quality of the content of our products—their soul. Every Homestead product must have the potential to "revolutionize the way people learn, work and live with technology" as our mission statement requires.
* The second meaning of quality is the quality of production. No product will be released until it has been exhaustively tested and prodded, is of the highest professional standard, and every employee working on it is proud to put his/her name on the product. Finally, when problems are found with a released product, they will be relentlessly pursued until repaired.
3 Our third responsibility is to our Community. As we are among its most fortunate and endowed members, we have a duty to participate in and better the communities in which we work and live. Employees are encouraged to give an average of two working hours per week to the community service project of his/her choice. Furthermore, Homestead pledges to contribute a minimum of 5% pre-tax earnings to the KartoffelSoft Foundation, whose sole purpose is to support financially community organizations or causes in which Homestead employees are active participants.
4 Our fourth and final responsibility is to our Shareholders. Our ultimate goal is to build a financially profitable and successful entity so that it may sustain itself and its business practices for decades to come. Without profit, all of the above responsibilities are impossible to realize. In the short term, we must justify a return on all investments, make only reasonable and necessary expenses, and strive for profitability every year. Meanwhile, we will invest in the long term. We will make decisions that will achieve maximum return in ten years, not two, and never pursue short term gain at the expense of long term sustainability.
The success of Homestead—day to day, month to month, and year to year—shall be measured against our ability to live up to these four responsibilities; and its employees, founders, and directors shall now and for always work and act in accordance to this creed.
Contact Homestead
Headquarters
3375 Edison Way
Menlo Park, CA 94025
Phone: (650) 549-3100
Fax: (650) 364-7329
Colorado Office
365 Inverness Parkway
Suite 150
Englewood, CO 80122
Phone: (720) 880-4100
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| | | | [provided by paid service from Alexa Web Information Service] | Contact Information for Homestead | Company management by dquiec[at]homestead-inc[dot]com [login]
Last update: 2009-10-20 21:38:24 GMT | | Owner: | Homestead.com Inc. | | Web Site Title | Homestead | | Website Description | Allows companies or individuals to create web sites online. | | Email/Contact | Dom-Admin[at]homestead-inc[dot]com | | Phone Number | +1 650 549 3100, Fax: +1 650 364 7329 | | Statistics for www.homestead.com | | Site in business since | 21-Jun-1997 | | Links to the site | 12557 | | Popularity Rank (1 best) | 1616 | | Site language | en | | Website details www.homestead.com | | Website Name Servers (DNS) | MX::mail1.intuit.com:12.149.175.11
MX::mail2.intuit.com:12.149.175.12
MX::mail4.intuit.com:12.149.175.56
MX::mail3.intuit.com:12.148.73.70
eeney.homestead.com:209.157.71.10
miney.homestead.com:140.239.142.70
meeney.homestead.com:209.157.71.137 | | Web Server Type | Microsoft-IIS/5.0|ASP.NET | | Web Site IP | 209.157.71.50 | | Website Location:Country/State/City | United states / Colorado / Englewood [See Hosting in United States ] |
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| | Testimonials | Customer Testimonial Homestead ( homestead.com Homestead ) |
| | "I knew nothing about design a website, but with the help of the Homestead team, I have a great site. I have had to call many times, they are always helpful and give the help I need. They are polite, patient and know what they are talking about. " kimberley tessien<kt20665@yahoo.com> / www.kcsoaps.com
"I knew nothing about design a website, but with the help of the Homestead team, I have a great site. I have had to call many times, they are always helpful and give the help I need. They are polite, patient and know what they are talking about. " kimberley tessien<kt20665@yahoo.com> / www.kcsoaps.com | | Homestead Launches SearchLight - June 30, 2006 - Web site creation software, e-commerce and online marketing solutions provider Homestead Technologies (homestead.com) announced on Thursday it has launched SearchLight (searchlight.homestead.com). The service provides users with an affordable and efficient way to deliver advertising to small business Web sites from over 20 different search engines, including Google, Yahoo, MSN, Ask.com and more.
The service is available to both Homestead subscribers and small business owners who host their Web sites with other Web hosting providers. Homestead helps small business owners become successful online by making their Web sites appear more prominently and frequently within appropriate search engine results. This enables potential customers to find their products or services faster and more easily.
"SearchLight solves one of the greatest challenges faced by small businesses online," says Justin Kitch, Homestead founder and CEO. "SearchLight strives to level the playing field with the larger, national businesses that are reaping most of the benefits from Internet advertising and eroding the prospects of small, local businesses that make our communities unique."
Increasing a Web site's "natural" search ranking is complicated, time consuming and often concludes with varied and unpredictable results. Homestead simplifies search engine advertising by eliminating the time and hassle associated with launching and managing a search engine advertising program.
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| | Date | Total Domains Homestead [Estimated only] | Situation [Gain domains or Loss domains] |
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| August 30, 2010 | 92 domains | = 0 domains | | August 23, 2010 | 92 domains | = 0 domains | | August 16, 2010 | 92 domains | = 0 domains | | August 9, 2010 | 92 domains | = 0 domains | | August 2, 2010 | 92 domains | +25 domains | | Quick and brief overview of few months from previous years | | December 28, 2009 | 67 domains | = 0 domains | | December 21, 2009 | 67 domains | +20 domains | | December 29, 2008 | 47 domains | = 0 domains | | December 22, 2008 | 47 domains | |
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| Time Hosted: under 1 month.
| Homestead Rating (0.5 out of 5) |   | | Homestead Features | | | Homestead Cost | | | Homestead Customer Relation | | | Homestead Control Panel | |
August 24, 2010
Tawny ( tawnmaru at juno dot com ) | I started their FREE TRIAL, had to give a credit card to get it. Didn't like their service, cancelled within days through their website and via email. Got no reply.
Didn't hear from them until months later when I see they charged my card. I tried to call them about it.
Customer "service" is very hard to get ahold of. Called several times, waited. The service rep told me he couldn't help me, I had to email their billing department.
Emailed their billing department and still haven't heard back.
HOMESTEAD and INTUIT ARE SCAMMERS. Here's why: they won't let you cancel, even though they claim it's a FREE TRIAL. That's fraud plain and simple.
And you shouldn't have to call to cancel!
DO YOURSELF A FAVOR AND AVOID THESE COMPANIES!!
55 out of 58 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead hosting review | Time Hosted: 3 to 6 months
| Homestead Rating (0.5 out of 5) | | | Homestead Features |  | | Homestead Cost | | | Homestead Customer Relation | | | Homestead Control Panel | |
August 15, 2010
Elise Q ( thunderelise at aol dot com ) | What a bunch of jokers! Please stay clear of homestead.com
I have been trying to get hold of them for 7 months to not avail. I was away and my credit card expired. When I tried to log in to add my new card, it would not let me in.
Not only did I loose my website and all the contents,text and effort put onto it, I now have to create a brand new website for my business.
You cannot get hold of them on the phone and they will NOT reply to any emails. I have sent emails every two days for the past 3 months and nothing!
Please stay clear and if you go with them, make sure you back up anything you put onto your website.
Do not expect any customer support.
91 out of 96 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead hosting review | Time Hosted: 1 to 2 years
| Homestead Rating (4 out of 5) | | | Homestead Features | | | Homestead Cost | | | Homestead Customer Relation | | | Homestead Control Panel | |
August 9, 2010
Seriously ( seriously(at)gmail(dot)com ) | Homestead slack on customer service? Hang up and try again, everyone I have talked to has been awesome and helped me way beyond the 20 minute mark. This site is not a scam, it is great and the price for what you get is amazing. It is easy to use, easy to cancel and easy to up-date.
88 out of 97 Top Web Hosting users found this webhosting review to be helpful!
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| Homestead Rating (0.5 out of 5) | | | Homestead Features | | | Homestead Cost | | | Homestead Customer Relation | | | Homestead Control Panel | |
July 5, 2010
-anonymous-
( dgenterprises(at)charter(dot)net ) | Hello, I was new to building a storefront and went with Intuit Homestead and regret it. There is ABSOLUTELY no customer support. You are totally on your own and SAID THAT TO ME. I called in because I had a lot questions, was on the phone with one gal for about 20 minutes and she just told me that she couldn't stay on the phone with me all day or hold my hand. That's is do it yourself program and I would have to figure it out on my own. I swear to you, those were her exact words. Never having done this before, can you guess how that made me fee.??? I told her, oh, thank you then and hung up. I felt ashamed because I'm just so stupid. Thank you Intuit! I few days later, I call again and was on the phone with a fella for just a few minutes and I'll be darned, if he didn't say the same thing. I managed to figure it out on my own without their help although it took me many times longer to get my store up and running, and of course, that meant lost sales, etc. The software is crap, Intuit wedsites are crap. They are NOT professional looking at all.
After all the work I did on it, I finally decided to go with Volusion. I my domain transferred and Intuit did not make it easy. I am overwhemingly happy with Volusion, I have a personal Coach that spends an hour a day on the phone with me when I need it. Her name is Rachel and she is awesome. They DO hold my hand and walk me throught stuff. They are always patient. The software is outstanding. My storefront is shaping up and it looks awesome - so professional. They WANT to help me and they WANT to keep me. If you're looking at Intuite Homestead, RUN! They're only interested in generating fast money, not in their customers' success. Intuit Homestead is the worst of worst.
65 out of 71 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead web hosting review | Time Hosted: 6 mo. to 1 year
| Homestead Rating (5 out of 5) | | | Homestead Features | | | Homestead Cost | | | Homestead Customer Relation | | | Homestead Control Panel | |
July 1, 2010
John ( -no email- ) | After reading these reviews, I notice one common trend: people who are unhappy with services, or feel they were scammed almost always write reviews. People: if you can't get to a phone to cancel an account, it may mean you are lazy. If you sign up for an account, put your credit card information in, and then forget about it, expect to be charged. Scam? Hell no. Homestead/Intuit is a great company for the basic website user. Is this for someone who wants to make a site to make their millions? Probably not. Is it for someone who needs a basic site to promote their business? Yes! Homestead/Intuit is one of the few companies online today that you can call, and get real tech support for a product. Try building a site with HTML and getting tech support. Not going to happen. If you know how to use HTML code, then don't use Intuit/Homestaed if you don't want to. By all means, don't give their service a bad reputation just because you know the traditional means to make a website.
Homestead is for people who don't know how to make a website. Plain and simple. The target market is for the business owner is doesnt know a thing about a website. If you are "Mr. Super Knowledgeable" about websites, then move on, not for you. Stop leaving bad reviews about their product because it doesnt fit your needs.
Homestead has it's place in the web hosting community, and it is a great service for some.
Price: not the lowest, but it has its value points. If you are grumpy and upset to customer service, expect the same. The people who work there are real people, not call center drones like most companies. These real people arent told to put up with people who just call in to yell. If you are respectful, then expect the same from them. Nothing but the best to say about their tech support.
Software: basic, but awesome if you learn it. The Sitebuilder is powerful, just not at first. If you think it is only for basic basic websites, then you probably are among most people who dont know how to do anything with a site, and homestead may be even too difficult for you.
Hope this helps!
89 out of 92 Top Web Hosting users found this webhosting review to be helpful!
Did you find this Homestead review useful? YES / NO | Time Hosted: over 3 years
| Homestead Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
June 20, 2010
-anonymous- ( kfkesq(at)yahoo(dot)com ) | They offered a 30 day free trial and claimed that you can cancel anytime. But it won't let me log in to cancel my trial!! Everytime I log in it says server error. It's probably a scam!
71 out of 77 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead hosting review | Time Hosted: 1 to 3 months
| Homestead Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
May 3, 2010
Dan Jones ( dan[at]broncoparts4u[dot]com ) | With very few exceptions I have never had as frustrating business relationship as I have had with Homestead and Intuit in general.
I started with a web site hosted by another company for the last 10 years. After buying a Quickbooks product I was sold a lie.
I was sold the web site hosting service, web site design service, storefront and optimization service. All were supposed to be able to be integrated.
They can not be integrated after all, I find this out after months and months of work and thousands of dollars I paid them.
My online business traffic has fallen by 65% from what it was with the old web hosting service I was using. Homesteads SEO optimization system I overpaid for apparently does not work.
Their customer service, while polite, is a disaster. I get someone who knows what is going on maybe every third or forth try. On-Hold times have been anywhere from 15 min to over an hour. Transferred three-four times, cut off during a transfer etc..
Needless to say if had to do it over again I would have stayed where I was at. Now I am stuck, lost business in the $100K range in the last two months and development, software and other charges at an astronomical rate.
I will be lucky if the "Homestead" experience doesn't break my company.
I will never recommend this outfit to wash my car let alone host anything. Do yourselves a favor, if you are looking for a hosting company, keep looking. Homestead is good at selling and very poor at everything else with very few exceptions.
79 out of 90 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead hosting review | Time Hosted: 2 to 3 years
| Homestead Rating (0.5 out of 5) | |
January 26, 2010
Deirdre Hewitson
( seastar(at)iafrica(dot)com ) | I have had deductions made from my bank account every month for two years now, despite not having made use of even the trial website. I simply took a look at the templates, didn't want to use any, and sent an email asking Homestead to not make any further deductions. I live in South Africa, and cannot phone a call centre in America to ask them to cancel a deduction, which they are doing manually each month, when a simple email should suffice. Surely they have made enough money from me, without providing any service of any kind at all, and we can call it quits now?
80 out of 82 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead hosting review | Time Hosted: 1 to 3 months
| Homestead Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
January 10, 2010
Austin ( austin[at]higherpowermedia[dot]com ) | Their services is terrible. I would avoid them. I am trying to obtain an EPP code to transfer my site from them, but they will not change the code to not contain special characters.
63 out of 71 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead web hosting review | Time Hosted: 2 to 3 years
| Homestead Rating (5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 14, 2009
Emily Tack ( eks54[at]yahoo[dot]com ) | Well, at present, I have 5 websites built by me, and done completely through Homestead. Their customer support is EXCELLENT, their pricing is a bit steep, but it was marvelous for a "newbie" as I was years ago, to be able to get up and running fast and logically. I find their website builder to be easy to understand, fast, efficient, and user-friendly. Have never had any problems with them. Anything I did not understand was answered promptly, and on the first call. The only thing I'd like to see changed, is their pricing. Have been EXTREMELY pleased, and I have used other web hosts and sitebuilders. No complaints from me!
88 out of 90 Top Web Hosting users found this webhosting review to be helpful!
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| Homestead Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
November 26, 2009
eLLIE ( TOODLES[at]TOMTOM[dot]COM ) | i SET UP MY "FREE TRIAL" AND SHOULD HAVE KNOWN IT WAS A SCAM WHEN I HAD TO GIVE CC DETAILS. I AM IN EUROPE AND CANNOT CANCEL VIA EMAIL (THEY DONT TELL YOU THIS WHEN YOU SIGN UP!) I HAVE CALLED THEM 4 TIMES AND HAVE BEEN LEFT ON HOLD EVERY TIME - OVER 40 MINUTES EUROPE TO USA AND STILL NO ONE ANSWERS. STAY AWAY FROM THEM - THEY ARE A DISASTER - I CANT COMMENT ON CUSTOMER SUPPORT BECAUSE I HAVE NOT HAD THE OPPORTUNITY TO SPEAK TO SOMEONE.
52 out of 57 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead hosting review | Time Hosted: 1 to 3 months
| Homestead Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
October 30, 2009
Pissed Consumer
( homesteadsucks[at]yahoo[dot]com ) | BEWARE of this overprices service claiming to be a leadin gprovider in ECOMMERCE SOLUTIONS. What a joke. You can't get a "decent" package under 20 bucks a month and by decent i mean the bare minnimum. What they do not tell you is for one, their "web builder" has NO SEO FEATURES at least for anyone interested in ranking in the search engines. Keywords and meta tags are it...no headers, no blog, no rss feed that works, the few times i have actually checked my own website from another location other than my home, it has been DOWN, this host is simply for those looking for a personal website. Furthermore, the 'customer service" is VERY rude, they don't know shit, and they assume all callers are morons and can't follow the b.s. If you challenge them to any sort of SEO-related questions, they get angry. THEY ARE VERY BEHIND IN TECHNOLOGY. STAY AWAY!
76 out of 81 Top Web Hosting users found this webhosting review to be helpful!
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| Homestead Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 7, 2009
Jeffrey Ludwig ( jeff[at]ludwigwam[dot]com ) | I had a client who worked with Homestead. Their control panel was worthless. As a web designer, I'm used to actually uploading files via plain, good old FTP. They required me to jump through hoops, using their homebrewed website design application in order to upload files, and it was not easy for me to download website files from their servers.
Second, Homestead is extremely dishonest in its business dealings. My client lacked the foresight, when he decided to go with another web hosting company, to unlock his domain name and obtain the authorization code to transfer his domain. He defaulted on his monthly charge, and subsequently Homestead denied him access to his control panel (as they were well within their rights to do). However, they would not release his domain name which he has much invested in. They claimed to unlock the domain for transferral, and send not one but *three* authorization codes, all of which were rejected by Homestead when used. Not only this, but they blamed the gaining registrar for all of this. It is likely that they mean to run the time off of the domain's registration and then sell the domain at the Domain Name Aftermarket, and earn money on the (illegally) confiscated property of my client.
They were pricier than many web hosting providers that I know, and especially more than the one I trust. Compared with them, Homestead is horrible.
Obviously, their customer support is unprofessional, and that is the most delicate way I can describe it. Based on their abysmal treatment of myself and my client, I would advise all people to stay as far away from Homestead as you can.
I don't know about uptime, as I have had very little personal experience with them as a hosting service provider. But no amount of "uptime" would justify what they have done. My poor client is having to hire an attorney to legally compel them to release his domain name. What a nightmare.
71 out of 73 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead hosting review | Time Hosted: 3 to 6 months
| Homestead Rating (2.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
July 16, 2009
Brad McBride
( brad at virtualdreamer dot com ) | These folks try hard but are overpriced for what you get. There are no Frontpage extensions and they use SiteBuilder software, which I think is inferior IF you know HTML code (I do) . I have talked to knowledgeable folks at homestead and some not so bright customer reps too. Overall its not bad. Just kinda... average. The price is too high for what you get and there is an awful lot of 'upselling' going on. They assume most people are not hip to selling on the Internet and thats when they try to sell you packages you do not need. Lots of glitches in their Zimbra mail client also.
77 out of 83 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead hosting review | Time Hosted: 1 to 3 months
| Homestead Rating (1 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 2, 2009
Jim Cotty ( jcmedical(at)gmail(dot)com ) | I set up my web site with Homestead, it was easy. I also got my domain name from them OK.
I joined they Searchlight to get listed during a search but it has been a painful experiance. I have Email them a large number of times, changed my hit works,
called, asked for someone to call me.
When I signed up the SALESPERSON said someone would call me but never did.
Not worth the price.
67 out of 72 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead web hosting review | Time Hosted: 3 to 6 months
| Homestead Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
February 1, 2009
Steve Brown ( tafsllc(at)embarqmail(dot)com ) | I found Homestead to be very difficult to navigate when setting up my web site store front. Product entries require jumping from page to page and re-entering all information, even when it is identical for all products.
The Help Center is slow to respond and usually the response is totally unrelated to the question asked.
101 out of 104 Top Web Hosting users found this webhosting review to be helpful!
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homestead.com support can respond to this Homestead web hosting review | Time Hosted: 3 to 6 months
| Homestead Rating (4 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
December 9, 2008
Mel Serflaten ( dcnevada[at]ymail[dot]com ) | I use their 20.00 plan and plan on upgrading to their 49.99 plan. I have had no problems with them what so ever. I even got a call the next day welcoming me to the homestead family. I don't plan on going with anyone else and have recommended them many times to friends and family that are thinking about getting their own website.
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