2008-05-17 | 38.103.63.16

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  Host Rocket - www.hostrocket.com
Main review Host Rocket
Plans lists:
ROCKETreseller { Shared Hosting }
ROCKETone { Shared Hosting }
ROCKETtwo { Shared Hosting }
ROCKETthree { Shared Hosting }
ROCKETlaunch Semi Dedicated { Shared Hosting }
DEDICATED one { Dedicated Hosting }
DEDICATED two { Dedicated Hosting }
DEDICATED three { Dedicated Hosting }
DEDICATED four { Dedicated Hosting }

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Customers opinions for Host Rocket (www.hostrocket.com)
LHRace ( l at inkypot dot com ) at: 2007-11-07
Time Hosted: over 3 years
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Control Panel note:		51 out of 60 Web-Hosting-Top users found this review to be helpful!
I saw the review commenting on customer service, and I'd just like to say that the email system of customer support works incredibly well and the guys there - Don is particularly brilliant! - are so good at sorting stuff out, including anticipating where problems might arise and warning me. The phone system isn't perfect but I've never had too much need of it, given the promptness with which the support tickets are dealt with.
Israel Isassi ( israel at rwtconsultants dot com ) at: 2005-11-07
Time Hosted: 1 to 2 years
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Control Panel note:		164 out of 272 Web-Hosting-Top users found this review to be helpful!
Since my previous comment about e-mail instability, HostRocket has been excellent. Apparently whatever issues they were experiencing have been resolved and I am back to recommending them to my clients.
Israel Isassi ( israel at rwtconsultants dot com ) at: 2005-08-30
Time Hosted: 1 to 2 years
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Control Panel note:		203 out of 351 Web-Hosting-Top users found this review to be helpful!
HostRocket had been an excellent webhost for quite some time.. Now all of a sudden they can't seem to get a handle on something as simple as e-mail services, although everything else seems fine.

I'm not sure they have a grasp on the fact that some of their clients run their businesses on HostRocket web and e-mail servers. It's becoming all too frequent for their e-mail servers to be down or experiencing "delays".

Having 20 years experience in the IT industry, I can understand the complexities of running a data center. I also understand that if you can't keep the systems running you will lose customers. I'm not sure HostRocket understands that simple fact.
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