About ResellersPanelResellersPanel is a unique, fully-automated reseller hosting program, developed entirely by LiquidNet Ltd. - a prosperous UK-based hosting company, which strives to further expand the scope of its activities in the web hosting services sphere.
LiquidNet Ltd. was established in February 2003 in London, UK. The ResellersPanel program itself started on April 2, 2003. So far, more than 58 000 resellers have placed their trust in us.
Our Company
Our company has both the necessary know-how and technical equipment to offer competitive solutions to all users of the global network. The modern technologies have undergone a significant development in the last decades. Hence our team has developed its own strategy, which relies not only on the quality of the product, but also on the prompt and timely support of our clients. We boast one of the fastest and most reliable client support teams in the industry, which is available 24/7 and which will get back to you with a solution to your problem in less than 30 minutes. Our extensive experience will help you and your business to build and maintain a successful online presence.
Our Mission
LiquidNet Ltd. strives to constantly improve the quality of its service, develop its competitive power, preserve its loyal clients and strengthen its position on the market.
It may sound unbelievable but the majority of the big companies in the web hosting business usually don't invest much in the development of new technologies. Instead they rely on 3rd party solutions and software. Unlike theirs, our hosting software was created, developed and designed in-house by us. Moreover, our business approach is human-oriented in the sense that our client support is a center factor in the quality hosting service that we offer.
Our Projects
Beside the ResellersPanel reseller hosting program, LiquidNet Ltd. offers domain name registration, design and development of web pages and applications. We have already introduced a cPanel reseller hosting program, which will help you to better choose the most suitable services for you. Of course, we continue the development of our hosting system and control panel. Our dedicated and semi-dedicated hosting packages will meet the needs of all technically advanced users.
LiquidNet Ltd. has the opportunity to offer quality services at attractive prices thanks to the optimization of its technological processes.
Our Team
Our team combines the efforts of talented young people, who have been examining closely the nature of the World Wide Web for quite some time. Our Admin, Sales, Support, Development, Design and Management Departments are comprised of 60 exceptional specialists in web design, computer technologies, marketing and advertising. They all look after the quality and reliability of our services.
Our Support Team expects your questions 24 hours a day and is always ready to offer competent solutions. You can contact us by phone, through the Live chat, via email and through our integrated ticketing system. You will receive advice in a matter of minutes.
Contact ResellersPanelSales Hotline: 510-870-0646
Tech Helpline: 510-870-0646
US TOLL FREE PHONE: +1-800-574-0902
INTERNATIONAL PHONE: +1-510-870-0646
UK PHONE : +44-20-8346-5230
AU PHONE : +61-2-8014-7483
US FAX: +1-510-868-6446
Abuse/Copyright Complaints:
e-mail: abuse@resellerspanel.com
Billing Department:
e-mail: billing@resellerspanel.com
Marketing Department:
e-mail: marketing@resellerspanel.com
LiquidNet Ltd.
12 Pavely Court
30 Langstone Way
Mill Hill, London NW7 1GR
United Kingdom
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| | | resellerspanel.com Hosting Plans  |
| | Hosting Plan Name [ Linux/Shared Hosting] | Price/mo | Web Space | Transfer | Date update | Setup fee | Original plan |
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| Business Web Hosting | $3.33 | 2500 mb | 40 gb | 2008-10-27 | free | | | Corporate Web Hosting | $6.67 | 4000 mb | 60 gb | 2008-10-27 | free | |
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| | | [provided by paid service from Alexa Web Information Service] | Contact Information for Resellers Panel | Company management by marketing(at)resellerspanel(dot)com [login]
Last update: 2009-01-06 20:05:48 GMT | | Owner: | LiquidNet Ltd. | | Web Site Title | Web Hosting, Reseller Hosting And Domain Registration | | Statistics for www.resellerspanel.com | | Site in business since | 24-Mar-2003 | | Links to the site | 2838 | | Popularity Rank (1 best) | 17362 | | Site language | en | | Website details www.resellerspanel.com | | Website Name Servers (DNS) | MX::mail.supremecenter.com:66.40.34.23
dns1.resellerspanel.com:66.40.34.214
dns2.resellerspanel.com:66.40.65.33 | | Web Server Type | Apache | | Web Site IP | 216.65.1.249 | | Website Location:Country/State/City | United kingdom / - / - [See Hosting in United Kingdom ] |
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| | ResellersPanel Makes PHP Script Site - October 9, 2008 - Free reseller Web host ResellersPanel (www.resellerspanel.com) has launched Elefante Installer (www.elefanteinstaller.com), a website offering resellers demos and free installations of more than 30 open source PHP scripts such as phpBB2, WordPress, Joomla, Mambo, osCommerce, Drupal and Coppermine.
According to ResellersPanel's announcement Thursday, each script is given a detailed description and classified into categories including blog, forum, CMS, e-commerce and wiki sections. Installation is made easier because of Elefante Intstaller's one-click automated script application, helping users avoid the complications of the PHP script installation process.
What is particularly interesting for resellers, however, is that if a reseller's customer opens elefanteinstaller.com through a link from that reseller's web store, the Elefante Installer website changes to display the hosting offers of the specific reseller. The name the reseller's store will appear in the URL of the Elefante website after the domain name and Elefante Installer will be a de facto Web store for the reseller.
ResellersPanel CFO Nick Blaskov said the new website is designed to help people of all levels of experience establish a successful online presence because even novices can install popular PHP packages and create a blog, a forum, an e-shop, a gallery or a guestbook in a matter of seconds without needing PHP script knowledge or programming skills.
Launched in April 2003, ResellersPanel offers a free, fully-automated reseller hosting program which has helping approximately 100,000 resellers establish their own hosting companies and brands.
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| Time Hosted: 1 to 3 months
| Resellers Panel Rating (5 out of 5) |  | | ResellersPanel Features | | | ResellersPanel Cost | | | ResellersPanel Customer Relation | | | ResellersPanel Control Panel | |
November 8, 2009
Asmar ( luck(dot)asmar(at)live(dot)com ) | I'm using resellerspanel free reseller services for more then 2-3 months now and i am very satisfied by the services they provide.
Customer support is top notch and moreover they guarantee that all our support tickets will be answered within 1 hour and it's true! We get's reply in less then 30 minutes.
It is also very anonymous and unlike most other reseller hosting providers their order page and control panel url's are truly anonymous.
They also give us an option to use iFrames so we can host our site's somewhere else and use their service.
I really like their in-house built control panel and it's 100% user friendly.
Now they allow us to reseller vps servers and dedicated servers too so we can sell full hosting services without paying any penny.
I hope resellerspanel will find too much success in their business and i am always with them :)
Thank you resellerspanel for offering such great services ;)
86 out of 94 Top Web Hosting users found this webhosting review to be helpful!
Did you find this ResellersPanel review useful? YES / NO | Time Hosted: 1 to 2 years
| Resellers Panel Rating (1.5 out of 5) |   | | ResellersPanel Features | | | ResellersPanel Cost | | | ResellersPanel Customer Relation | | | ResellersPanel Control Panel | |
November 6, 2009
Bruno Jimenez ( mutkey(at)gmail(dot)com ) | CUSTOMER SERVICE IS NON EXISTENT IN RESELLERSPANNEL.COM
I had an issue with Online chat. I made a complaint
I got TOLD OFF!! for making the complaint. I was talked in a condescended manner, and told me that online chat responses from a customer question to a response being of 9 minutes, no apologies, no reasoning for making a customer wait, nothing is fair go for this company.
This is the ticket I opened to complain and its contents.
=======================
View Ticket #366313
Department:Resellerspanel cPanel
Date:06/11/2009 01:40
Subject:Online Chat service is discasting!
Status:Answered
Urgency:Medium
Bruno Jimenez || Client06/11/2009 01:40
I just tried to get some info from the online chat person. This is what happened:
===========================================================
Your session reference number is 7161011
You are chatting with Miroslav
Miroslav Hello. Thank you for contacting our Live Chat service. My name is Miroslav. Please allow me a moment to check your question.
Miroslav SSH is included in all the services as an additional service .
You how do i gain access to it?
You via CPANEL?
You I am a reseller of your CPANEL hosting, and a customer is asking for SSH
Miroslav You can order it through the web-site . Login into your billing area and go to My products and services section .
Miroslav There you will see a button that says "Click to view available addons: .
Miroslav click on it and you will be able to purchase the SSH upgrade .
You i dont seem to see the button that says CLICK TO VIEW AVAILABLE ADDONS.... where abouts is it. I am in Client Area, My Products and services page
You have we been disconnecteD?
You HELLO?
You ANYONE HOME?
You THIS IS BLOODY USELESS!!!!
You RESELLERPANNEL SERVICE IS GONE DOWN THE GURGLER!!!
===========================================================
This is ocurring way too often. Either the person stops assisting or your comms service/program for online chat goes down.
This is ocurring way too often.
How do you expect us do business with you if we cannot communicate with you!!!!
----------------------------
IP Address: 123.243.84.253
Bruno Jimenez || Client06/11/2009 01:58
After I waited for a long while for a response, and after I logged onto your "Submit Ticket" section, and after I entered all the data onto this ticket, I then got a response from the online chat.
at that time I did say to him "TOO LATE, NO LONGER INTERESTED" and proceeded to close the window.
When closing the window I was asked if I wanted a copy of the chat sent to my email. I said yes, and still have not received it. about 15 minutes ago.
I wonder if it was stopped by the online chat person.
B
Alexandra Schokk || Staff06/11/2009 02:15
Hello,
Thank you for contacting us.
There was a short blackout in the office where our Live Chat support is located, which may have caused the delay in our operator's response.
As for the live chat transcript, please check your spam/bulk/trash folders as well, since it may also be there.
If you still have no chat transcript, please let us know so we can forward the problem to the appropriate department.
Regards,
Alexandra
How would you rate this reply? Poor Excellent
Bruno Jimenez || Client06/11/2009 02:44
if the issue was blackout, I would have expected the operator to have mentioned something on the chat window. I got nothing.
I am obviously not important enough to be given an explanation why I was made to wait for so long, even when I had the "upset" comments I had in the window.
No, just poor service.
still no transcript email. I have checked in Junk/inbox and then did a search with anything with the word 'resellerspanel' - None
Then tried 'supremecentre' - none
please escalate, and please send me a copy of the transcript.
Alexandra Schokk || Staff06/11/2009 03:47
Hello,
Our appropriate technicians have been informed to check the e-mail transcript sending system.
As for your complaint for slow response by our live chat operator, if you can take your time to see the timestamps here, you will realize that our live chat operator was responding in a timely fashion, considering that this is a Chat support where you cannot have true real-time communication:
Time Message
11/06/2009
03:18:02 O: Miroslav (1058) pulled visitor
11/06/2009
03:18:02 V: (7161011): Do you sell SSH (Secured Shell)?
11/06/2009
03:18:07 O: Miroslav (1058): Hello. Thank you for contacting our Live Chat service. My name is Miroslav. Please allow me a moment to check your question.
11/06/2009
03:18:23 O: Miroslav (1058): SSH is included in all the services as an additional service .
11/06/2009
03:18:40 V: bruno (7161011): how do i gain access to it?
11/06/2009
03:18:44 V: bruno (7161011): via CPANEL?
11/06/2009
03:19:54 V: bruno (7161011): I am a reseller of your CPANEL hosting, and a customer is asking for SSH
11/06/2009
03:21:03 O: Miroslav (1058): You can order it through the web-site . Login into your billing area and go to My products and services section .
11/06/2009
03:21:33 O: Miroslav (1058): There you will see a button that says "Click to view available addons: .
11/06/2009
03:21:44 O: Miroslav (1058): click on it and you will be able to purchase the SSH upgrade .
11/06/2009
03:23:35 V: bruno (7161011): i dont seem to see the button that says CLICK TO VIEW AVAILABLE ADDONS.... where abouts is it. I am in Client Area, My Products and services page
11/06/2009
03:26:01 V: bruno (7161011): have we been disconnecteD?
11/06/2009
03:26:58 V: bruno (7161011): HELLO?
11/06/2009
03:27:26 V: bruno (7161011): ANYONE HOME?
11/06/2009
03:28:51 V: bruno (7161011): THIS IS BLOODY USELESS!!!!
11/06/2009
03:29:11 V: bruno (7161011): RESELLERPANNEL SERVICE IS GONE DOWN THE GURGLER!!!
11/06/2009
03:32:43 O: Miroslav (1058): It's at the bottom of the page sir . Look closely and you'll see it .
11/06/2009
03:32:54 V: bruno (7161011): Too late
11/06/2009
03:32:59 V: bruno (7161011): not interested anymore
11/06/2009
03:33:07 V: bruno (7161011): DISCASTING SERVICE
11/06/2009
03:33:20 O: Miroslav (1058) left chat session
11/06/2009
03:33:25 O: (0) left chat session
Please also note that Caps Lock is the Internet alternative of shouting, thus it is not appreciated in online communication.
If you have additional questions, let us know.
Regards,
Alexandra
How would you rate this reply? Poor Excellent
Bruno Jimenez || Client06/11/2009 04:30
You are answering with cope out lines.
You use words like "If you can take your time to see..." <-- That is NO CUSTOMER SERVICE.... That is condescending blubber. That has NO PLACE in a customer service group.
You state that "our live chat operator was responding in a timely fashion, considering that this is a Chat support where you cannot have true real-time communication" Check out my entry at 03:23:35, see his first entry at 03:32:43 that is over 9 minutes waiting for a reply to a question. <-- That is NO CUSTOMER SERVICE.
If there was a blackout as iou state, Customer service representative would have written a justification when he/she returned. There was none. Thus indicates to ANYONE not present at the ONLINE CHAT OFFICE that he/she did not care what so ever about making customers wait.<-- That is NO CUSTOMER SERVICE.
One thing is "non-real time communication" another is just TOTAL LACK FOR CARE TO CUSTOMERS LIKE YOUR COMPANY IS SHOWING!! <-- That is NO CUSTOMER SERVICE.
You state that "note that Caps Lock is the Internet alternative of shouting, thus it is not appreciated in online communication" however I return the following:
CUSTOMER SERVICE MEANS TAKING INTO COSIDERATION CUSTOMERS NEEDS AND EXPERIENCE WITH YOUR COMPANY, Thus is not appreciated your attittude, lack of respect shown by "politely telling off a customer"
I say if you do not want to be treated like a child, DONT BE ONE!
I CAP IF I CUSTOMER SERVICE FROM A CUSTOMER SERVICE GROUP IN A SUPPLIER OF SERVICES TO ME IS LACKING RESPECT!!!!
GET ANOTHER JOB IF YOU DO NOT HAVE THE FAINTEST IDEA ON CUSTOMER SERVICE.
93 out of 100 Top Web Hosting users found this webhosting review to be helpful!
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resellerspanel.com support can respond to this Resellers Panel hosting review | Time Hosted: 3 to 6 months
| Resellers Panel Rating (0.5 out of 5) | | | ResellersPanel Features | | | ResellersPanel Cost | | | ResellersPanel Customer Relation | | | ResellersPanel Control Panel | |
July 31, 2009
Ted ( ted(at)gmail(dot)com ) | Resellerspanel hosting really sucks big time. The servers are so slow sometimes you can't even access your website. What is worse is that your control panel for your hosting account is not even available sometimes or it will takes minutes on a high speed connection to access it. They are always changing something to "make it better", but always screwing something else up in the process. When you open a trouble ticket, half the time they say there is nothing wrong with their server. The problem is that they grossly oversell space on their servers. It you are working on your website for any length of time it slows way down as if it starts rationing or something. Bottom line is that their hosting service is piss poor. Stay clear of this company. Does anyone know of a good hosting service? I am going to move my sites even though I had to pay for a full year. I read in the forums where some of the customers have even had to threaten legal action to get refunds, etc.
100 out of 106 Top Web Hosting users found this webhosting review to be helpful!
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resellerspanel.com support can respond to this Resellers Panel web hosting review | Time Hosted: 2 to 3 years
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November 20, 2008
liber ( liber700(at)aol(dot)com ) | Resellers started out good. Now the service is totally pathetic. The servers are down a lot. They moved some of my sites to a new server a while back. They said it would only take a day. Sites were down for 5 days. If you are a reseller, some times you can't even login to your resellers account. In short, their service sucks big time. The 99% uptime is a total lie. It's not anywhere near that.
82 out of 94 Top Web Hosting users found this webhosting review to be helpful!
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resellerspanel.com support can respond to this Resellers Panel host review | Time Hosted: under 1 month.
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September 21, 2008
Adam ( adamnick[at]yahoo[dot]com ) | Limited refund and unreliable Live Chat Support
I am always depending on that aoperators says. I think that's the lesson ive learned on this host.
I got shared hosting from them and VERY VERY NICE but when it comes i get VPS on them. My site always down , they ask for additional fees eventhough I get their managed service monthly.
Also, they dont give my refund since that is there terms.
But i dont see their terms(I think my mistake and their mistake because the terms are not actually show aside in checkout{In checkout pages, i dont think that they is the term actually FOR VPS})
Now, I get a good VPS. Hope changing VPS hosting from resellerspanel.com will be a great decision
98 out of 107 Top Web Hosting users found this webhosting review to be helpful!
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resellerspanel.com support can respond to this Resellers Panel hosting review | Time Hosted: 1 to 3 months
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September 20, 2008
Me ( adamnick[at]yahoo[dot]com ) | I have been with them and shared hosting is very good at me.
When I get VPS from them. I really sucks.
They told me that my scripts are very compatible with the VPS. but after purchasing it. I got downtime, i got slow support tickets,.
after almost done. I got another problem. They dont want to fixed their apache/PHP. instead, I needed to pay USD60/hour (even i get managed services).
I planning to change my VPS hosting now.
70 out of 73 Top Web Hosting users found this webhosting review to be helpful!
Did you find this ResellersPanel review useful? YES / NO | Time Hosted: 1 to 2 years
| Resellers Panel Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
August 12, 2008
Jonathan ( one at nospam dot myxcp dot net ) | 1. They have tons of problems.
2. There support teams are so useless when it comes to real problems (ie. not those created/solveable by the hosting user).
3. (I suspect) they lie about CPU utilisation in order to limit your usage and cram more people on.
4. Downloading a file with a multi-part download manager with (for example) 16 parts will be recorded as the file being downloaded as much as 16 times (even if you cancel after the few KB/MB). Just before I stopped using them I ran little test. I downloaded a 1GB file using 16 parts and paused it several times during its download. The traffic measured was 195GB (to a subdomain that only I knew about and had just created).
97 out of 109 Top Web Hosting users found this webhosting review to be helpful!
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resellerspanel.com support can respond to this Resellers Panel web hosting review | Time Hosted: over 3 years
| Resellers Panel Rating (0.5 out of 5) | | | Features | | | Cost | | | Customer Relation | | | Control Panel | |
March 13, 2008
Michael Desmarais
( wsx2005 at gmail dot com ) | Resellers Panel is a disgrace. I have been with them since 8/2004 and have had countless issues with both employees and management.
In December 2007, I was going to switch from the free program to the cPanel program. I asked all the right questions, paid 6 months in advance ($306) and once the account was setup, I was told no overselling. No overselling! What? What good is a cPanel reseller account that does not allow overselling. Needless to say, I ask them to cancel the account and refund the $306. I was told they could cancel the account, no problem. However, since I paid more than two months in advance they would not refund. Huh? Well, after filing several complaints and citing the Consumer Protection (Distance Selling) Regulations 2000, I got my refund.
Similar situation on 3/11/2008. I am moving my customers to a new reseller account with a more reputable company and somehow this customer was able to renew their hosting account although I turned off the feature in the hosting control panel. At any rate, I had to bill the customer and move his account. Since the account was paid on 3/7/08, the customer was due a refund by Resellers Panel [LiquidNet, LTD.] and they said NO. Once again. citing the Consumer Protection (Distance Selling) Regulations 2000 got his refund.
Stay away from Resellers Panel [aka LiquidNet, LTD, duoservers.com, propersuport.com]
103 out of 115 Top Web Hosting users found this webhosting review to be helpful!
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