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Resellers Panel (www.resellerspanel.com) |
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opinions for Resellers Panel (www.resellerspanel.com) |
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Jonathan ( one at nospam dot myxcp dot net ) at: 2008-08-12
Time Hosted: 1 to 2 years
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Control Panel note: | 96 out of 106 Web-Hosting-Top users found this review to be helpful!
| 1. They have tons of problems.
2. There support teams are so useless when it comes to real problems (ie. not those created/solveable by the hosting user).
3. (I suspect) they lie about CPU utilisation in order to limit your usage and cram more people on.
4. Downloading a file with a multi-part download manager with (for example) 16 parts will be recorded as the file being downloaded as much as 16 times (even if you cancel after the few KB/MB). Just before I stopped using them I ran little test. I downloaded a 1GB file using 16 parts and paused it several times during its download. The traffic measured was 195GB (to a subdomain that only I knew about and had just created).
| Michael Desmarais ( wsx2005(at)gmail dot com ) at: 2008-03-13
Time Hosted: over 3 years
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Control Panel note: | 101 out of 111 Web-Hosting-Top users found this review to be helpful!
| Resellers Panel is a disgrace. I have been with them since 8/2004 and have had countless issues with both employees and management.
In December 2007, I was going to switch from the free program to the cPanel program. I asked all the right questions, paid 6 months in advance ($306) and once the account was setup, I was told no overselling. No overselling! What? What good is a cPanel reseller account that does not allow overselling. Needless to say, I ask them to cancel the account and refund the $306. I was told they could cancel the account, no problem. However, since I paid more than two months in advance they would not refund. Huh? Well, after filing several complaints and citing the Consumer Protection (Distance Selling) Regulations 2000, I got my refund.
Similar situation on 3/11/2008. I am moving my customers to a new reseller account with a more reputable company and somehow this customer was able to renew their hosting account although I turned off the feature in the hosting control panel. At any rate, I had to bill the customer and move his account. Since the account was paid on 3/7/08, the customer was due a refund by Resellers Panel [LiquidNet, LTD.] and they said NO. Once again. citing the Consumer Protection (Distance Selling) Regulations 2000 got his refund.
Stay away from Resellers Panel [aka LiquidNet, LTD, duoservers.com, propersuport.com]
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