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ThinkHost - www.thinkhost.com
ThinkHost Rating: Company not yet reviewed by a professional webmaster. If you have a review, contact us

company overview Think Host
Google
Ranking:
Page Rank6
Think Host, www.thinkhost.com screenshot

 
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About ThinkHost
ThinkHost was founded in 1999 with a revolutionary new concept: high-quality web hosting services, powered by 100% renewable energy.

Today, ThinkHost is a leader in environmentally friendly web hosting. We specialize in extremely reliable, well-supported hosting solutions for non-profits, community groups, and small and medium sized businesses, worldwide.

We’re successful because we walk our talk. We’ve grown by encouraging feedback from our clients and then acting on it, in line with our unwavering vision of environmental sustainability and social change. This approach has seen like-minded people from all over the world joining us, not just for our excellent standard of hosting, but also because they want to participate in the good that we do.
Technology savvy

Green doesn’t have to mean funky. ThinkHost has a reputation for technology leadership. Our services are backed by a world-class outsourced network and a global team of dedicated, highly skilled support engineers. We provide solid support for all leading Web technologies, such as PHP, MySQL, Microsoft FrontPage and PERL, and we’re one of the few hosts who offer access to your account via SSH.We provide many Apache modules such as mod_alias and mod_rewrite, plus full .htaccess control. Add to all this powerful tools such as phpMyAdmin and secure web mail; and you have one of the most flexible hosting packages around.
Reliability

Housed on high-performance Unix-based servers, in secure world-class data centers, with UPS backup power, backup generators, and N+1 redundant HVAC systems, our services and your business are safe. Our server up time is 100%, guaranteed. So your mission critical data and services are immediately accessible, all the time.
Social responsibility

ThinkHost’s mission extends to service in the real world. So we offer discounted web hosting to a number of non-profit community-based organizations and progressive companies. On top of that, we offer free hosting for selected USA-based community groups focused on peace, environment or social justice.
Commitment to the environment

We believe business excellence can be combined with care of the planet. So all our hosting plans are 100% wind/solar powered. Added to that, most of our team members "telecommute", saving thousands of gallons of fuel annually. We use little in the way of paper, as data is stored electronically. Most of our staff use notebook computers and low wattage lighting,reducing electricity requirements. Learn more about our commitment to a green future in our social change section.


Contact ThinkHost
Mailing address:
3848 SE Division, Suite 364
Portland, OR 97202

Promotions

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RSSthinkhost.com HOSTING PLANS

thinkhost.com Hosting Plans RSS thinkhost.com Hosting Plans

Hosting Plan Name [ Linux/Shared Hosting] Price/moWeb Space TransferDate updateSetup feeOriginal plan
ThinkHost - The Plan II $7.95 102400 mb1000 gb 2009-03-16 free

Stats

Web services Think Host ( thinkhost.com ThinkHost )

[provided by paid service from Alexa Web Information Service]
Contact Information for Think Host | Company management by chrislarson(at)thinkhost(dot)com [login]
Last update: 2008-12-07 17:11:12 GMT
Owner:ThinkHost, Inc.
Web Site TitleThink Host
Website DescriptionProvides hosting services with e-commerce support.
Statistics for www.thinkhost.com
Site in business since25-Feb-2000
Links to the site480
Popularity Rank (1 best)152900
Site languageen
Website details www.thinkhost.com
Website Name Servers (DNS)MX::mailfarm.thinkhost.com:216.55.154.163
ns1.dreamhost.com:66.33.206.206
ns2.dreamhost.com:208.96.10.221
ns3.dreamhost.com:66.33.216.216
Web Server TypeApache|PHP/5.2.8
Web Site IP66.36.247.90
Website Location:Country/State/CityUnited states / New york / New york [See Hosting in United States ]

thinkhost.com traffic Reach per milion
Think Host traffic Reach per milion
thinkhost.com daily traffic Rank trend
Think Host daily traffic Rank trend
thinkhost.com daily PageViews per milion
Think Host daily PageViews per milion
Related

News Think Host ( ThinkHost thinkhost.com ) [ thinkhost.com news ]

WireIE Offers IT Carbon Offsets - September 12, 2008 - Telecommunication solutions provider WireIE Holdings International (wireie.com) has partnered with carbon offset provider Carbonzero (carbonzero.ca) to help Canadian IT firms reduce carbon emissions by monitoring and selling carbon offsets.


According to Friday announcement by WireIE, which provides carbon-reduction education and solutions to the communications industry, will be partnering with Toronto-based Carbonzero to allow corporations to buy carbon offsets to neutralize unavoidable greenhouse gas emissions.

Investment in Carbonzero offsets contribute to projects that reduce carbon emissions, according to the company. These projects either replace fossil fuels with renewable energy sources such as wind or solar, or otherwise reduce fossil fuel emissions altogether.

"This alliance allows telecoms to realize a significant financial benefit, while reducing emissions," WireIE President and chief executive officer Robert Barlow. "WireIE's technology will bring a regular stream of offset inventory to Carbonzero to sell, and give telecoms the tools for quantifying, managing, and reducing their greenhouse gases," said Kate Holloway, CEO of Carbonzero.

WireIE, based in a Toronto suburb, is involved in finding energy-efficient solutions for companies to shift away from traditional technologies, but will rely on Carbonzero offsets when no solution is possible.

However, some environmentalists contend that carbon offsets merely allow companies to write a cheque to market itself as "Green," because carbon offsets often lack clear standards or assurance they are reducing carbon. As a third-party, Carbonzero's participation adds some validity to carbon offsets. Carbonzero has also provides energy and pollution management services, and has helped set the industry standards for measuring emissions since 2006.

In April, managed hosting provider Logicworks (logicworks.net) launched its carbon offset program through independent offset retailer TerraPass (terrapass.com).

Companies like ThinkHost (thinkhost.com) have let customers decide if they want the hosting energy they use offset by offering carbon offset purchasing for their premium accounts. These programs have followed the example of the Pacific Gas and Electric Company (pge.com) and Dell (dell.com), which have established voluntary carbon offset programs for customers.


Trend

Domains Think Host ( ThinkHost thinkhost.com )

DateTotal Domains Think Host [Estimated only]Situation [Gain domains or Loss domains]
August 30, 20102320 domains-20 domains
August 23, 20102340 domains-23 domains
August 16, 20102363 domains-10 domains
August 9, 20102373 domains-22 domains
August 2, 20102395 domains-754 domains
Quick and brief overview of few months from previous years
December 28, 20093149 domains-21 domains
December 21, 20093170 domains-943 domains
December 29, 20084113 domains-6 domains
December 22, 20084119 domains+677 domains
December 31, 20073442 domains+32 domains
December 24, 20073410 domains 

 
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RSSthinkhost.com Customer Reviews

ThinkHost Reviews RSS thinkhost.com Customers reviews

Time Hosted: over 3 years
Think Host Rating (1.5 out of 5)★½☆☆☆
ThinkHost Features★★½☆☆
ThinkHost Cost★★★★½
ThinkHost Customer Relation★☆☆☆☆
ThinkHost Control Panel★½☆☆☆

August 28, 2010
-anonymous- ( -no email- )
Reliability was always a bit spotty. But customer service used to be quite good. Not the case at all now. In fact, it's very bad now.
84 out of 85 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: 2 to 3 years
Think Host Rating (0.5 out of 5)½☆☆☆☆
ThinkHost Features★½☆☆☆
ThinkHost Cost½☆☆☆☆
ThinkHost Customer Relation★☆☆☆☆
ThinkHost Control Panel★★½☆☆

May 12, 2009
Zach Fried ( zachfried[at]hotmail[dot]com )
Thinkhost provided web hosting for nine websites that comprise my small business, primarily IT support and graphic design. From March thru June 2008, I submitted a total of 11 trouble tickets to their online support center, the majority for total failures for any sites to load.

The problem seemed to get better for awhile, then in early 2009 the downtimes returned, causing my clients to complain about their websites being down and losing significant business as a result of my website, the primary way customers reach me, being inaccessible. I submitted nine additional trouble tickets for such issues between 6/18/08 and when I finally closed the account in late February 2009.

In short, I paid for services that were not delivered as promised, and lost significant revenue because the gateway of my IT consulting business is my website, which experienced significant periods of nonfunctionality while I was a paying customer of ThinkHost.

60 out of 69 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: 1 to 2 years
Think Host Rating (0.5 out of 5)½☆☆☆☆
ThinkHost Features★☆☆☆☆
ThinkHost Cost★★½☆☆
ThinkHost Customer Relation★★½☆☆
ThinkHost Control Panel★★½☆☆

April 11, 2009
RG ( robertaccio(at)sbcglobal(dot)net )
Downtime for thinkhost servers is too high.

Although I experienced good service for the first year, the last six months, and particularly the last month, was horrible. I received notices from website monitoring services on a daily basis notifying me that the websites were not available. Although I notified Thinkhost, nothing was done to improve it.

I received complaints from customers about returned emails and website not available, or pages too slow to load. While they didn't do anything to improve that, thus deteriorating their image, they caused me to look unprofessional towards my clients.

This is unacceptable and showing lack of professionalism, tarnishing the image of green web providers.

89 out of 95 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: 1 to 3 months
Think Host Rating (0.5 out of 5)½☆☆☆☆
ThinkHost Features★☆☆☆☆
ThinkHost Cost★☆☆☆☆
ThinkHost Customer Relation★☆☆☆☆
ThinkHost Control Panel½☆☆☆☆

March 26, 2009
Host Scooter
( wrunicla(at)guerrillamailblock(dot)com )
First, Thinkhost and many other companies like them are about as green as a mothball. They aren't powered by any renewable energy source at all, they simply buy Green Tags or REC's to offset their carbon footprint. This whole green thing is just marketing. The offset market is a borderline scam in and of itself, but that's a whole nother story.

There are some clever damage control postings, mostly by affiliates and sites like thinkhost-sucks, but don't be snookered into the comparisons that they provide. Some glaring problems can't be hidden by words.

Before you sign up for a trial, do a little homework. Go to Alexa.com and look at the overview of the site. Thinkhost ranks as "Very Slow" in the Speed rating (load time).

Then go to the site and poke around a bit. Its one of the slowest loading sites you'll ever see.

And that's the fast part. Once you sign up, the hosting panel and webmail interfaces are either really, really slow or just plain pot luck. Many times they won't even load or just time out, and that's when the servers are up.

The downtime claim is a joke. Because I monitor my site frequently, I found that it was offline often. Sometimes for a few minutes and sometimes for hours. You can't run an e-commerce business with spotty reliability.

The hosting plans are way over-priced for the amount of disk space you get, combine that with the poor service and performance and you've got really low value for the money.

Even though it was a pain in the butt, I had to move my site to another host. Bottom line is stay away fron these guys,

90 out of 95 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: under 1 month.
Think Host Rating (0.5 out of 5)½☆☆☆☆
ThinkHost Features½☆☆☆☆
ThinkHost Cost½☆☆☆☆
ThinkHost Customer Relation½☆☆☆☆
ThinkHost Control Panel½☆☆☆☆

February 13, 2009
randal williams
( vendor at livemountain dot com )
thinkhost - think ponzi scheme

after only 1 hour of trying their control panel I asked for a refund - it was slow and looked like some dos interface from the early 90's.

the terms of service on their site claim a 14 day and an 120 day no questions asked guaranteed refund - now thinkhost has been hassling me for 2 months and won't even respond to the 120 day guarantee - their customer care is like the bermuda triangle - when you ask for a refund they control the closing process - set up all sorts of hurdles and basically try to wear you down; I've never been so frustrated by a con artist - especially since they claim to be champions of green - when I called their customer service the rep 'Michael' told me to uplevel my refund request by emailing 'billing@thinkhost.com' - there is no such email address it bounced back; a similar thing happend when I registered my request for a refund - the used a no-reply email to gather my response.

thinkhost - think ponzi scheme - stay away if you like your money and are looking for a company with integrity - shame on them for prostituting the environment to steal people's money

101 out of 111 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: under 1 month.
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

January 22, 2009
Steve ( -no email- )
I had high hopes for a Green host, but I guess windmills just don't provide enough power to keep the servers up. My site was frequently down and Thinkhost support kept promising me they were making improvements, I finally gave up on them and moved my sites 21 days after signing up and they would not refund my fees quoting their 14 day policy. But the only reason I hung around beyond 14 days was their ongoing promises to get things right. Alas, they never did, and then stiffed me on the fee. Green does not equal high integrity.
93 out of 95 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: under 1 month.
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

November 28, 2008
Yol ( web(at)bluelotusayurveda(dot)com )
STAY AWAY FROM THINKHOST!!!!! THEY WILL RIP YOU OFF!!!!
Boy, how I wish I had read these reviews before... I also wanted a socially responsible company to host my sites and found Thinkhost. I signed up for an account, even though I thought it was weird to have an automatic script follow me and pester me with coupons and offers right from the first visit to their web site. So, anyway, I signed up for an account and quickly realized it was not a good company when their admin panel turned out to be so unfriendly. I couldn't even set up a database without submitting a ticket for tech support!

I immediately requested a cancellation and they never sent me an email acknowledging the cancellation or anything to the email address I had posted as my email address. I realized they never canceled and refunded charges after a month, when I got my credit card statement, and when I contacted them they claimed they would not refund charges because they sent me an email in their “internal email system” with the cancellation form I needed to fill out!!! Of course, this is an email I would never get unless I went looking for it somewhere in the hostingoperations.com support site... I guess that is just one of their dirty tricks. I am still fighting this issue with my credit card.

Now that I think about it, Thinkhost is probably not even solar powered, it must be a couple resellers with $$$ in their eyes, trying to rip people off and doing everything they can to avoid dealing with their customers, and not a solid company trying to build its reputation and customer service.

I learned my lesson: NEVER TRUST A COMPANY THAT DOES NOT HAVE A PHONE NUMBER ON THEIR SITE. I have dealt with many web hosts over the years, but THINKHOST IS THE WORST EVER!!!

88 out of 97 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: under 1 month.
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

October 18, 2008
Harry ( hjw4 at sfu dot ca )
DO NOT USE THINKHOST!!!

Like most people I signed up my client with thinkhost because I valued their socially-conscious low carbon footprint web hosting. If I had known the problems that would ensue, I never would have paid them any money. My story is really quite simple. Due to some technical issue, I never received a welcome email detailing how I could access the control panel, and Dns transfer fields, etc. I sent them a support ticket, which was my first clue that trouble was brewing. At that time I also noticed a small message saying "sorry for the technical problems while we migrate our servers." (yikes, if I'd only seen that before!) Also, a comment on support-ticket systems; when a company does not provide any email or phone contact information, it is usually because they want a barrier between them and their customers behind which to hide. I'm not kidding about this, I recommend you Never do business with a company that uses only support-ticket systems for technical support. Anyway, I explained that my client couldn't wait for them to sort out their problems, and wanted to cancel the account. This was completely in accordance with their advertised money-back guarantee. After filling out the necessary online forms, I received an email saying that my account had been cancelled, sorry to see me go, etc. I could feel that something was wrong, so I kept track of my credit card statement online, and what do you know? They had cancelled my account without refunding my credit card. Keep in mind, I had never used their service for even a second, had quickly followed up in asking for a refund, had been polite, etc, etc. All this is moot anyway because they advertise a money-back guarantee. So again I sent another support-ticket, asking, quite assertively, for my credit card to be refunded. The email I received was the most bullying legalese I have ever experienced. They claimed that by paying them I had agreed to their contract (true), and that they would not refund my money at all. However the contract I had agreed to also stated a money-back guarantee. If you've ever been ripped off by a company like this before, you know the feeling. It's tantamount to be robbed on the street. You feel powerless and angry. This is how I feel now. Why would you want to risk doing business with this company? Why will they treat you any differently? A company which creates conflicting policies offering money-back guarantees in one paragraph and reserving the right to reject claims in another, is not a company dedicated to customer service, or social change.

72 out of 80 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: under 1 month.
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

July 31, 2008
seg ( info at mantoloking dot net )
Don't be tempted, like we were, by the guarantee, bandwidth or storage, because if your experience was like ours, you won't be able to use any of them.

The control panel was from hell, if you could ever access it. Whenever we tried to login the servers would not respond. FTP was totally inadequate, like dial up on a cable modem. We even got a letter from the big boss, Vladislav Davidzon, making excuses for their recent poor performance. Say what?!?

Forget Solar, these guys must use guinea pigs. The only Wind was the canned answers to our refund request. They flatly denied on the basis that we specifically waived our right to "service levels" as a reason for refund. They say they only warrant their advertising to be true, even though their ads are based on service levels and warranties ...but they're waived and so not warranted... and around and around she goes.

Thought at my age I'd seen it all and could avoid, in hindsight, these transparent ploys, but I got sucked in again. I can only hope my credit card company sees it my way, but I'm not hopeful because these clever people know the chargeback language and they have it set up just right.

57 out of 64 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: under 1 month.
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features½☆☆☆☆
Cost½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

June 20, 2008
Bob Boardman ( -no email- )
Stay away from these guys..... go anywhere else.
85 out of 91 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: under 1 month.
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features½☆☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

June 19, 2008
Julie Adams
( infojulieadams[at]yahoo[dot]com )
THINKHOST - THINK AGAIN

We wanted to change to a "green" host but guess what? DON'T do THIS with THinkhost!!! Better to stick with the ones who have a good support center and services and then just buy trees to offset.

We have paid a 2 year contract with Thinkhost and when we wanted to transfer from our old hosting company we encountered the following:

1. we changed dns but we werent able to see the website; they didn't create the marinedream account in the hosting panel only after 3 support tickets they figured out that that was the problem. But still my question how to use ftp from a program instead of a panel after 8 support tickets I still haven't heard the answer

2. I couldn't get in the secured hosting panel for emails; they keep telling me they can get in - but hey that doesn't help me; I lost 3 days email because I kept waiting for them to solve the issue. Today I just had to go back to my old hosting company and guess what within an hour i can receive emails again

3. When you sign up they don't tell you that you cannot upload cgi files chmod 777; tjee and i just had application that needs 777;

4. I prepaid because they said 120 days money back guarantee -> FORGET that you will get a refund! After 3 days of hassle and complaints and giving them 3 days to help to get the service in order they refused to give it BACK! They want to steal from foundations like we are in stead of just giving the money back!!!

So my point: Dont use THINKHOST and just buy trees to offset your CO2; Dont make the mistake we did to trust them and that they will refund the money if you can't use the service.

68 out of 76 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: under 1 month.
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

June 18, 2008
Elizabeth ( -no email- )
Two weeks ago I pre-paid for two years of hosting with ThinkHost. I am still unable to use those services, because their password reset dialog is broken. Tech support is ONLY through an online ticket system that can take between an hour and a day to get a response. After ten days of complaints they offered to add three months of free hosting on to my two years. I asked for a refund, based on their guarantee. They are not forthcoming on the refund. Now I can't get access with the new password I chose when their back end was briefly not broken, and the password reset dialog is broken again.
82 out of 84 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: over 3 years
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features½☆☆☆☆
Cost★½☆☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

June 8, 2008
sk ( -no email- )
Unreal. I have never seen such terrible service. I am leaving this service (or lack thereof).
86 out of 98 Top Web Hosting users found this webhosting review to be helpful!
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Time Hosted: 6 mo. to 1 year
Think Host Rating (0.5 out of 5)½☆☆☆☆
Features★★½☆☆
Cost★★½☆☆
Customer Relation½☆☆☆☆
Control Panel½☆☆☆☆

May 30, 2008
Tim ( webmaster(at)soapalchemy(dot)com )
I have been designing websites for over 10 years and the people I have designed sites for have used a variety of web hosts and I have to say that this is the absolute worst host I have ever had to deal with.

The website is down for hours at a time with no way to figure out why, no one to contact and if, by some miracle a support ticket actually makes it to their office, they deny everything and say everything is fine. Simply reboot your computer.

Their customer service is lacking in every way possible, their "uptime" is not based on a 365 day year and even after signing up for their plan, they continue to spam you with hosting coupons to sign up with them.

Do yourself a favor and steer clear of these people. There are other green hosting options that have similar features and plans, so if that is what you are looking for, don't get it from this host.

61 out of 65 Top Web Hosting users found this webhosting review to be helpful!
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