luis ( luistemp at hotmail(dot)com ) at: 2008-05-01
Time Hosted: under 1 month.
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Control Panel note: | 93 out of 95 Web-Hosting-Top users found this review to be helpful!
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If you like try vistapages.com y recomend don't do it.
they have really bad support service, very bad hosting service, not really accept multiple domain they have troubles.
Also the space and bandwith is a lie becouse when u use only litle space nad Bw they stop your account, the say me you need a private server your account is usign to much Bw but my account only use 3GB and they offer much more. they stop my account 1 week.
and i decide to go other hosting enterprise.
vistapages is very bad experience.
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Jeremy ( jemcruz(at)gmail dot com ) at: 2008-04-27
Time Hosted: over 3 years
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Control Panel note: | 59 out of 60 Web-Hosting-Top users found this review to be helpful!
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AVOID AT ALL COSTS!
If you are looking for a webhost. STOP! Don't get conned by ads about them being top-notched. Thats an absolute lie!
I've stayed with them for a good 3+ years.
1st year. Wobbly service. Their server weren't that stable. MySQL keeps crashing. Apache crashes once in a while as well. They had some kind of hardware upgrade and promised reliability. They lied. Also hackers was able to access their servers and modified our phpBB. No compensation... Heck, not even an apology! Rude, slow and arrogant customer service ESPECIALLY billing. Their forums look clean only because VP-Kaumil makes sure it looks like that i.e. he deletes complaint posts about them!
2nd year was the same. Yeah, erratic service, upgrade that did nothing and even another hacker attack! Basically nothing changed.
3rd and last year for me was when they migrated to those 'IBM infrastructure servers' and made another promise of stability. It did, but only because they targetted those that they claimed abused their CPUs. Yeah they flagged mine... Even though I only have a bunch of HTMLs! Then they gave you a hobson's choice... Upgrade to VPS or get out and (what they said) 'that is the bottom line'!
For me that screams scam... Probably at the same level as Comcast's P2P reset.
I refused their 'choice' and ask for a refund... Which they did not give. I lost the money but I don't have confidence with them anymore and I'm sure their VPS is a scam-fest as their shared hosting. I found a better one now.
So in summary: They cheat, scam, and gives you hobson's choices! Unless you want headaches... AVOID VISTAPAGES!
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buyer beware ( anon(at)anon(dot)com ) at: 2008-04-18
Time Hosted: under 1 month.
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Control Panel note: | 72 out of 78 Web-Hosting-Top users found this review to be helpful!
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" > Apparently the last 5 people seem (suspiciously) cheerful about the Vistapages, so maybe I am the only one experiencing these problems."
No, you are not alone. I am walking away from a twelve month contract with Vistapages.com because they have been down or slow almost every day. I have a stack of customer email complaining to me to prove it ! And don't tell me that "you get what you pay for" because I prepaid for almost $10 a month.
They seem to spend more time trying to manage their reputation then their servers.
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Ahmed ( alain dot wolf(at)gmail dot com ) at: 2008-03-26
Time Hosted: 1 to 2 years
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Control Panel note: | 88 out of 96 Web-Hosting-Top users found this review to be helpful!
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I transferred to Vistapages and now I sleep better at night and It saved me money too!
Vistapages is just the BEST among all other web hosting sites
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TW ( nosuch(at)me dot com ) at: 2008-03-06
Time Hosted: 6 mo. to 1 year
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Control Panel note: | 103 out of 112 Web-Hosting-Top users found this review to be helpful!
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HORRIBLE WEB HOST. Been using them for the past 8 months with multiple downtimes and very slow websites. Twice I came to my site to find backup copies posted. Rude tech support and services falsely advertised. Find another host. You've been warned.
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merideth ( meridethx2(at)hotmail(dot)com ) at: 2008-03-02
Time Hosted: 1 to 3 months
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Control Panel note: | 109 out of 113 Web-Hosting-Top users found this review to be helpful!
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I recently signed up with VistaPages.com. Although they are very nice on the phone and by email, my web page is down or VERY slow at least two-three nights each week. I don't check it during the day, so I can assume it is the same all day. Each time they have a good excuse, but this is getting ridiculous.
Apparently the last 5 people seem (suspiciously) cheerful about the Vistapages, so maybe I am the only one experiencing these problems.
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Victor ( rvictor_225(at)yahoo(dot)com ) at: 2008-01-03
Time Hosted: 1 to 2 years
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Control Panel note: | 89 out of 106 Web-Hosting-Top users found this review to be helpful!
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I have several sites hosted, both personal and business. Support is really great and pretty much never had a problem with them. Recommended for those who are looking for a great web host!
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Randy ( randyjohnson(at)email dot com ) at: 2007-12-30
Time Hosted: 2 to 3 years
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Control Panel note: | 70 out of 78 Web-Hosting-Top users found this review to be helpful!
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After having a terrible experience with my previous host, I started searching for web hosting companies in the Toronto area. Came across Vistapages and read raving reviews. I have had excellent service and consistantly excellent uptime since the day I transferred my domains over. Highly recommended to those who are looking for a web hosting company that offers great service for very little?
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Joshua Dargie ( josh at lsdesignz dot net ) at: 2007-12-23
Time Hosted: 6 mo. to 1 year
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Control Panel note: | 66 out of 81 Web-Hosting-Top users found this review to be helpful!
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I have been hosting with VistaPages for over 6 months now (close to 1year).. And all I can say is I love them..
Now I actually did experience some problems :(, but to be honest who doesnt in hosting. I had 2 downtime periods, which were very short (under 30 minutes), I had contacted the live support and they informed me exactly of the issue and gave me an ETA to have it fix.. And for the first time, an companies ETA was correct.. Actually it was working before they said it would be.
The price is great, you cannot beat the price for the service they offer. You are using the most state of the art control panel, the smartest technical team and a price that to me is worth it, when I know that my company is always going to be online.
I gave them an 9/10 just because of the downtime, if it was 100% uptime they would get 10/10.
I recommend VistaPages to anyone looking for an honest hosting company to deal with.
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G. White ( garyw78(at)lycos dot com ) at: 2007-12-20
Time Hosted: 2 to 3 years
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Control Panel note: | 98 out of 109 Web-Hosting-Top users found this review to be helpful!
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I would like to start out by saying that Vistapages has been a great web hosting company to deal with. I decided to use them as they came highly recommend from a friend. I hosted my web site with them for about 2 and a half years until I decided to close down my business. I remember them having some issues with server load, but were quick to reply to my complaint and resolved the issue pretty quickly too! They could have a better reporting system however. I recommend Vistapages if you're looking for a web hosting company. They did a superb job for me!
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Paul Grant ( info at condobuyer dot ca ) at: 2007-12-16
Time Hosted: 1 to 2 years
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Control Panel note: | 78 out of 86 Web-Hosting-Top users found this review to be helpful!
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My partner and I were looking for a web host with a reasonable price and the ability to grow into. From reading the reviews, it seems people have had problems with Vistapages and we would have been more wary of signing up, had we known this earlier. In saying that, I have hosted with Vistapages now for about 2ish years (with multiple websites and projects) and not about to jump ship because of what other people say. If I am given decent service (which I have), I am one to offer my loyalty too.
Just my 2 cents.
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AE Newman ( aenewman1965 at hotmail dot com ) at: 2007-10-18
Time Hosted: 1 to 3 months
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Control Panel note: | 101 out of 111 Web-Hosting-Top users found this review to be helpful!
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I had a shared hosting plan. The price and features seemed great. The reliability has been beyond atrocious. Their support staff generally respond quickly, but they rarely actually fix anything. 99.9% uptime? Hah! It was about 50% over two months. They would have ruined my business!
I wish I'd found this review site before I signed up with these bozos.
DO NOT BUY ANYTHING FROM VISTAPAGES.COM
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David Paul Minks II ( davidminks(at)sbcglobal dot net ) at: 2007-06-22
Time Hosted: 1 to 2 years
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Control Panel note: | 83 out of 87 Web-Hosting-Top users found this review to be helpful!
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Let's see...how do I describe how HORRIBLE VISTA PAGES is? I purchased their Small Business package, and this is my experience with this "company":
For the first 30 days there were no problems. Then all hell started breaking loose. My site and many others were all hosted on one of their aging servers, which went down several times a week for hours at a time. Then their server was hacked. Many people lost everything and had to MANUALLY publish their entire site, as their backups were all corrupt. This went on for the entire time I was with them. They kept blaming our scripts for not being up to date (which they WERE up to date), or that the passwords were weak (mine used a series of lower case & capital letters alone with numbers and was 15 characters long). This is the same excuse I found out later that they used for everyone to explain why the constant outages were happening. Their customer service representatives were incredibly rude and unhelpful with the exception of Adrian Bob.
Needless to say, when my renewal was approaching 30 days, I sent them a notification that I wished to cancel and that I had NO DESIRE to renew with them. I was asked by Peter Wakefield (the head of Quality) why I wanted to cancel. I told him. My 30 days ran out, and I was surprised to find Vista Pages had charged me for another years worth of service!!!
I have spoken with numerous customer service representatives, all of which have told me I would be reimbursed, and it still hasn't happened. I sent in tickets, and none of them have been answered. I finally posted on their forums in an effort to get this resolved, and my thread was deleted...TWICE! Then my posting privileges were revoked.
It's now been 2 MONTHS since I was charged, and promised reimbursement, and I still haven't seen my money. Do yourself a favor....if this company approaches you to host your site with them....just run.
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John Maloney ( johnmaloney44(at)gmail dot com ) at: 2007-05-05
Time Hosted: 6 mo. to 1 year
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Control Panel note: | 100 out of 204 Web-Hosting-Top users found this review to be helpful!
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I hosted 15 websites with VistaPages.com On April 1st, the entire server my account was hosted on was infected and my service was not secure for weeks while they told me they were fixing it. When they didn't fix the sites, I asked to have my domains pointed to another host. I have been trying to get them to point, (they don't allow me access to my domain name or I would do it myself). But now weeks later they tell me they will not point the domains, and that I will have to pay for them to be transferred to another domain host in order to point the domains.
Can you believe it?
Then, my accounts were cancelled, and I get no refund for the many months left on my account. (I prepaid for a year on all the accounts I had)
I asked them about their uptime guarantee, and they pointed me to two different contracts, (the second one was a hidden contract that attempts to disclaim the uptime guarantee), it looks exactly the same but has different clauses referring to the uptime guarantee. According to the contract, it can be updated at any time, and clients will have to just deal with the changes. (You can see the contracts at:http://vistapages.com/legal/tos.php)
What a bad company- stay far away from them! So many better ones out there.
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Paul Turrall ( prt(at)wiw8(dot)com ) at: 2006-12-08
Time Hosted: 1 to 2 years
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Control Panel note: | 189 out of 268 Web-Hosting-Top users found this review to be helpful!
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More of the same I am afraid. I was with Vistapages Vistapak for a year and although their live support is very good and prices very cheap their actual service was abysmal with very slow servers and lots of downtime, in the end they claimed that although I only ever had one hosting account with them that I had two accounts and that unless I paid for the phantom account then my service would be terminated.
I did pay for the one hosting account and domain renewal for the coming year in the hope that they would appreciate me being fair but they still deleted my account and now have locked my domain name that I use for my business. Vistapages have conned me out of the cost of a years hosting and lost me business because I have lost my email address and website. I am complaining to ENOM.
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Melody Smith ( mel_adramatic1981 at yahoo dot com ) at: 2006-10-20
Time Hosted: 1 to 2 years
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Control Panel note: | 244 out of 352 Web-Hosting-Top users found this review to be helpful!
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I have had an awful experience with Vista Pages Customer Service, or more appropriately, lack there of. I have been trying to transfer my domain now for almost two months....something which I have done in the past in less than two hours with different hosting companies. I have been through five support tickets, live-chatted with two service reps and called the hotline for support and am still dealing with this issue which is unresolved. I have left a voice mail on all three of the mail boxes on the support hotline. I have been calling for three days and have yet to get through to an actual person, just a machine and after leaving these messages I still have not had a return call from the company. My next step will be a phone call to the Better Business Bureau and I will strongly advise anyone who might be planning on hosting a site through Vista Pages to reconsider as there are companies out there who will take the time to assist you and perform the services which you pay for them to do.
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