2008-05-17 | 38.103.63.16

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  West Host - www.westhost.com
Main review West Host
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Customers opinions for West Host (www.westhost.com)
Nick Jamieson ( admin at worldwidiepimpin dot com ) at: 2008-03-07
Time Hosted: 2 to 3 years
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Control Panel note:		86 out of 94 Web-Hosting-Top users found this review to be helpful!
You will notice that the old reviews are positive. They used to be a great host, but in recent times have changed. My site speed has rapidly declined as they over sell their bandwidth. Every attempt to fix the issue was riddled with excuses and the worst thing is if you read their policies, NO REFUNDS. So even though their service has declined you don't get your money back! Stay clear of them and save yourself the time, money, and hassle!

I was even a Business Pro customer and they still treated me bad.
Dabby ( gesticulator at gmail(dot)com ) at: 2007-11-14
Time Hosted: over 3 years
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Control Panel note:		79 out of 88 Web-Hosting-Top users found this review to be helpful!
They used to be good. Then they messed up my account information after a beta upgrade--they claim I am using 152% of my allotted disk space, when I am only using around 50% (confirmed by a tech). I keep receiving emails that my site will soon not work if this continues. I submitted a help ticket, but instead of receiving any help, I got an email from a sales rep stating that I should solve my problem by upgrading to a more expensive plan. Then he marked my ticket as "resolved," even though nothing has been resolved, and I continue to get the warning e-mails. I am switching soon; I am so done with inferior customer support (or sales teams taking over tech support--what is that??).
Lee ( leej at msn(dot)com ) at: 2006-11-26
Time Hosted: 6 mo. to 1 year
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Control Panel note:		96 out of 183 Web-Hosting-Top users found this review to be helpful!
I've been very happy with westhost. Their data center and support are both located together in Utah and they are the nicest tech support staff I have ever dealt with.

Lee
Roger Willard ( rwillard1970(at)hotmail(dot)com ) at: 2006-03-10
Time Hosted: 2 to 3 years
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Control Panel note:		269 out of 403 Web-Hosting-Top users found this review to be helpful!
Been a great host over the last few years. Reliable, very accessible, and always adding new software and features.

~ Roger
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